Powertrain Field Quality Engineer

Iveco Group; Woodridge (IL); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Medical coverage

Paid parental leave

Tuition assistance

Flexible PTO

HQ visit opportunities

Job summary

Iveco Group is seeking a Powertrain Field Quality Engineer in Woodridge, IL to support diagnostics and field quality initiatives for diesel engines and powertrain systems.

The role collaborates with dealers, customers, engineering, manufacturing, and product support to investigate complex concerns, improve reliability, and drive corrective actions while traveling as required.

Qualifications

• Bachelor's degree in Mechanical Engineering or related field.
• Minimum 5 years of experience with diesel engines and powertrain.
• Experience troubleshooting complex mechanical, electrical, and electronics systems.
• Ability to travel extensively across the assigned territory.
• Proficiency with Microsoft Office and diagnostic software tools.

Responsibilities

• Provide diagnostic guidance for complex, high-priority field concerns.
• Validate containment actions and corrective solutions for escalated concerns.
• Perform advanced diagnostics and partner with Engineering to validate hypotheses.
• Document complex concerns with data, logs, videos, telematics, and conditions.
• Escalate critical concerns with necessary evidence to Engineering and Product Support.
• Serve as the voice of the customer by gathering input from customers.

Skills

Diesel engines

Powertrain

Diagnostics

Product quality

Field engineering

Technical service

Education

Bachelor's degree in Mechanical Engineering

Tools

Microsoft Office

Diagnostic software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Powertrain Field Quality Engineer

Full Time WOODRIDGE, IL, US

3 days ago Requisition ID: 1041

Salary Range: $90,000.00 To $115,000.00 Annually

FPTIndustrial, the global powertrain brand of Iveco Group, is dedicated to the development, production, sale, and support of innovative powertrain solutions for On-Road, Off-Road, Marine, and Power Generation applications. Serving businesses that power other businesses, we are committed to meeting the needs of both direct customers and end users worldwide. Our mission is to achieve and sustain technological leadership across all industrial powertrain segments through innovation, product excellence, and continuous improvement. Customer satisfaction remains our driving force, guiding our commitment to deliver best-in-class engines, drivelines, and after-treatment solutions globally—while fostering sustainable growth rooted in environmental stewardship and social responsibility.

TheFieldQualityEngineer,actingasanindependentcontributor,supportsdiagnostics,fieldquality,andissueresolutionacrosstheassignedregion.Thisrolepartnerswithdealers,customers,engineering,manufacturing,quality,andproductsupportteamstoinvestigatecomplexconcerns,improvereliabilityanduptime,andbringcustomerfeedbackintocorrectiveactionandcontinuousimprovementefforts.

KeyResponsibilities

CriticalCaseSupport&Resolution

• Providediagnosticguidanceforcomplex,high-priority,orunresolvedfieldconcerns.


• Validatecontainmentactionsandcorrectivesolutionsforescalatedconcerns.


• PerformadvanceddiagnosticsandpartnerwithEngineeringtovalidatehypotheses.

Field Issue Configuration & Cross Functional Collaboration

• Documentcomplexconcernswithcompletedata,includinglogs,videos,freeze-framedata,telematics,dutycycle,andconditions.


• EscalatecriticalconcernswithnecessaryevidencetoEngineering,FieldQuality,andProductSupport.


• MaintainglobalIssueMasteraccuracyforvisibilityandconsistency.


• Participateinrootcauseandcorrectiveactionreviewstoimproveproductquality.


• ServeastheVoiceoftheCustomerbygatheringinputfromcustomers.


• Translatereal-worldoperatingconditionsintoactionabletechnicalinsights.

Launches,Training&KnowledgeTransfer

• Supportearlywarningactivitiesfornewlauncheswithselectedfleets.


• Shareemergingissuefeedbackwithrelevantinternalteams.

RequiredQualifications

• Bachelor'sDegreeinMechanicalEngineering,EngineeringTechnology,IndustrialEngineering,orrelatedtechnicalfield.


• Minimum5yearsofexperiencewithdieselengines,powertrain,diagnostics,productquality,fieldengineering,technicalservice,orrelatedarea.


• Experiencetroubleshootingcomplexmechanical,electrical,andelectronicsystems.


• Experienceworkingwithcustomers,dealers,technicians,OEMs.


• Stronganalyticalskills,includingrootcauseidentificationandcorrectiveactiondevelopment.


• Experiencecollecting,documenting,andanalyzingtechnicalfielddata.


• Abilitytotravelextensivelythroughouttheassignedterritoryandotherlocations.


• Validdriver'slicenseandabilitytooperateapersonalvehicleforbusinesstravelandrentalvehiclesasrequired.


• ProficiencywithMicrosoftOfficeapplicationsanddiagnosticsoftwaretools.


• Abilitytoworkindependentlywithlimitedsupervisionwhileeffectivelymanagingmultiplepriorities.

PreferredQualifications

• Advancedknowledgeofdieselengineandaftertreatmentsystemtechnologies.


• Experiencesupportingcommercialvehicles,agriculturalequipment,constructionequipment,powergeneration,oroff-highwayapplications.


• Experienceinqualityengineering,warrantyanalysis,technicalservice,fieldservice,orreliabilityengineering.


• Experiencewithstructuredproblem-solvingtoolssuchas8D,5Why,Fishbone,FMEA,orSixSigma.


• Knowledgeofwarrantyanalysis,performancemetrics,reliabilitytrends,andcorrectiveaction.


• Professionalengineeringcertificationortechnicalcertificationsrelatedtodieselenginesanddiagnostics.


• Workingknowledgeoftelematicssystemsanddataacquisitiontools.


• Englishrequired;additionallanguageskillssuchasItalianorSpanishareconsideredanasset.

PhysicalRequirements

• Travelupto50-75%ofthetime,includingovernighttravel.


• Workinrepairfacilities,customersites,plants,testenvironments,andoutdoorsettings.


• Climbontoandinspectindustrial/agriculturalvehiclesandequipment.


• Liftandcarryupto50poundsoccasionally.


• Operatediagnosticequipment,laptops,handtools,andmeasuringdevices.


• Stand,walk,bend,kneel,andworkinconfinedspacesduringtechnicalinvestigations.


• Worksafelyaroundmovingmachinery,engines,andindustrialequipment.

DesiredCompetencies

• Appliessoundjudgmenttoevaluatecomplexconcernsandrecommendpracticalsolutions.


• Usesdata,evidence,andcustomerimpacttoprioritizedecisions.


• Communicatesclearlywithcustomers,dealers,andinternalteams.


• Buildstrustwithcustomersandsupportsresolutionduringcriticalproductsituations.


• Collaboratesacrossfunctionsandinfluencescorrectiveactionwithoutdirectauthority.


• Managesmultipleprioritiesindependentlywithurgency,accountability,andattentiontodetail.


• Identifiessystemicissuesandsupportscontinuousimprovement.

Workingwithaglobalcompanyofferscompetitivebenefitsforthisposition.Herearejustafewbenefitsweareproudtooffer:

• Immediatemedical,dentalandvisioncoverageondateofhire


• PaidMaternityandPaternityLeave


• Tuitionassistance


• FlexiblePaidTimeOff


• AmazingholidayscheduleincludingshutdownbetweenChristmasandNewYear's


• PotentialopportunitiestovisitourGlobalHQinTurin,Italy

Workingwithaglobalcompanyofferscompetitivebenefitsforthisposition.Herearejustafewbenefitsweareproudtooffer:

• Immediatemedical,dentalandvisioncoverageondateofhire


• PaidMaternityandPaternityLeave


• Tuitionassistance


• FlexiblePaidTimeOff


• AmazingholidayscheduleincludingshutdownbetweenChristmasandNewYear's


• PotentialopportunitiestovisitourGlobalHQinTurin,Italy

AboutourSalaryRanges

Pleasenotethatoursalaryrangementionedinthisjobdescriptionshouldservesimplyasaguide.Thefinalcompensationofferedmayvarybasedonavarietyoffactors,includingbonusesand/orincentives,oracandidate’sexperience,skills,budgetandlocation.Ourcompanyiscommittedtoprovidingafair,equitable,andcompetitivepackagethatreflectsthevalueanindividualbringstotheorganization.

EEOStatement

US applicants: Fiat Powertrain Technologies of North America, Inc is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the Federal "EEO is the Law" poster and its supplement at https://www.dol.gov/agencies/ofccp/posters. Fiat Powertrain Technologies of North America, Inc participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information https://www.dol.gov/agencies/ofccp/posters.