Powersports Parts and Service Manager

Pitbull Powersports; Springfield (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in the automotive service industry is seeking a Powersports Parts and Service Manager. The ideal candidate will manage a team, ensure high customer satisfaction, and maintain profitability. Responsibilities include overseeing service operations, mentoring employees, and managing documentation. Candidates should possess strong communication skills and a deep understanding of automotive technology.

Qualifications

• At least two years of experience as an automotive service writer or service advisor required.
• Experience as an automotive service manager is preferred.

Responsibilities

• Manage a team of automotive service professionals.
• Ensure repairs and maintenance tasks are completed timely.
• Oversee day-to-day operations of the service department.

Skills

Communication

Customer Relationship

Service Writing

Education

High school diploma or GED

Job description

We are looking for a Powersports Parts and Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability

Ensure repairs and maintenance tasks are completed in a timely manner

Mentor employees on best practices for improving sales and customer service techniques

Oversee day-to-day operations of the service department

Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

High school diploma or GED required

Valid state-issued driver’s license and clean driving record are required

Successful completion of a pre-employment drug and background screening

At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred

Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required