Power Systems Field Service Technologist

JDC Power Systems, LLC; Sterling (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

JDC Power Systems, LLC is seeking a Power Systems Field Service Technologist to diagnose issues, restore uptime, and commission equipment at customer sites across the country. The role requires on-site presence, safe work practices, and effective communication with clients.

You will travel regionally to customer sites, perform diagnostics on transformers, switchgear, PLCs, and related equipment, and ensure installations meet specifications. A strong focus on safety and documentation is essential.

Qualifications

• High school diploma or equivalent required; associate’s in electrical engineering or related field preferred.
• NFPA 70E and OSHA 30 certifications are a plus.
• 3–5 years of field service experience in power systems, electrical equipment, or industrial controls.

Responsibilities

• Diagnose issues on-site, restore uptime, and commission equipment across customer sites.
• Review safety protocols, site documentation, and work orders on arrival.
• Perform on-site troubleshooting, maintenance, and repair of LV/MV equipment and PLCs.
• Provide customer training and document service notes, test reports, and performance feedback.

Skills

Advanced troubleshooting

Customer communication

Independent prioritization

Field service management tools

ERP systems

Microsoft Office

Education

High school diploma or equivalent

Associate’s degree in electrical engineering or related field

NFPA 70E certification

OSHA 30 certification

Tools

ERP systems

Microsoft Office

Field service management tools

Job description

About The Role

At JDC Power Systems, LLC, you'll be the trusted expert our customers call when their power systems need swift, skilled attention. As a Power Systems Field Service Technologist, you'll spend your days diagnosing issues, restoring uptime, and commissioning equipment across a variety of sites-keeping operations running safely and efficiently.

A Day in the Life

• Arrive on-site and review work orders, safety protocols, and system documentation.
• Run diagnostics on transformers, circuit breakers, LV/MV switchgear, and PLC-controlled equipment to pinpoint faults and minimize downtime.
• Complete repairs and preventive maintenance, verify performance, and support startups and commissioning to meet customer specifications.
• Walk customers through system operation and basic maintenance; capture detailed service notes, test reports, and performance feedback.
• Collaborate with the JDC team and, when applicable, use remote tools to accelerate troubleshooting.
• Close the day by reconciling time, parts, and inventory -always with OSHA and company safety standards front and center.

What you'll handle

• Technical service: On-site troubleshooting, maintenance, and repair for electrical systems and industrial controls, including LV/MV equipment, switchgear, transformers, circuit breakers, and PLCs.
• Commissioning: Support startups and system commissioning to ensure compliance with customer requirements and proper operation.
• Customer success: Serve as the primary point of contact during service visits; provide basic operator training and ensure high satisfaction.
• Documentation & efficiency: Maintain accurate time, service records, and on-site inventory; use digital tools and remote diagnostics where applicable.
• Safety leadership: Follow OSHA, NFPA, and company procedures; maintain required safety certifications and participate in ongoing training.

What you bring

• Education: High school diploma or equivalent required; associate’s in electrical engineering or related field preferred. Certifications like NFPA 70E and OSHA 30 are a plus.
• Experience: 3-5 years in field service focused on power systems, electrical equipment, or industrial controls; hands-on work with transformers and circuit breakers.
• Competencies: Advanced troubleshooting, clear customer communication, independence in prioritizing service calls, and proficiency with field service management tools, ERP systems, and Microsoft Office (Excel, Word).
• Bonus skills: Work with low and medium voltage systems; familiarity with PLCs, SCADA, and protective relays.

Travel & logistics

• Willing and able to travel frequently with overnight stays to customer sites and JDC locations nationwide.
• Valid driver's license with a clean driving record.
• Strong commitment to safety and customer satisfaction.
• Comfort using standard test equipment (multimeters, breaker test sets).

Where you'll be based

• Regional office: Sterling, VA.
• Regular regional travel to customer sites and internal field service locations (daily/weekly).
• Occasional nationwide travel.

Core electrical proficiencies

• 120/208/240/480 Voltage Systems
• Electrical Installation
• Electrical Troubleshooting
• High Voltage Systems
• Industrial Electrical Experience

Equipment and platforms you'll encounter

• Switchgear (Mitsubishi, ABB, Siemens, Schneider Electric, Eaton)
• SCADA
• Programmable Logic Controller (PLC) (Siemens)

JDC Power Systems, LLC is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where all employment decisions are made on an individual basis without regard to characteristics protected by federal, state, or local law.

JDC Power Systems, LLC is committed to making our application process accessible to all applicants and will provide reasonable accommodations upon request as required.