Power Shop Counter Associate

Koopman Lumber, Inc.; Uxbridge (MA); On-site; USD 20,457 - 29,136; Full time

Job summary

Koopman Lumber, Inc. in Uxbridge, MA is hiring a full-time Power Shop Counter Associate to support daily operations in our Power Shop department. You will assist customers with recommendations, process transactions, and help organize the shop.

Training will be provided for equipment knowledge and product recommendations, with a focus on excellent customer service and teamwork in a fast-paced environment.

Qualifications

• Strong customer service and communication skills.
• Comfortable using computers and point-of-sale systems.
• Organized, dependable, and team-oriented.
• Ability to multitask in a fast-paced environment.
• Willingness to learn about tools and equipment.

Responsibilities

• Assist customers with questions, equipment, and product recommendations
• Process customer transactions and service paperwork
• Receive and document equipment brought in for repair or maintenance
• Organize parts, tools, and equipment within the shop
• Communicate with customers regarding service updates and equipment availability
• Maintain a clean, safe, and organized work area
• Work closely with technicians and store teams to support daily operations

Skills

Customer service

POS systems

Organization

Multitasking

Willingness to learn

Tools

POS software

Job description

Power Shop Counter Associate FT
Uxbridge, MA Power Shop
Pay: Starting at $18.00 per hour
Schedule: Full-Time | Monday–Friday | Occasional Saturdays as Needed

About the Role

Koopman Lumber is hiring a full-time Power Shop Counter Associate to support daily operations within our Power Shop department. This position is responsible for taking care of customers in the Power Shop by helping recommend equipment and tools, organizing parts within the shop, and supporting smooth day-to-day operations.

Training will be provided for equipment recommendations and product knowledge.

What You’ll Do

• Assist customers with questions, equipment, and product recommendations
• Process customer transactions and service paperwork
• Receive and document equipment brought in for repair or maintenance
• Organize parts, tools, and equipment within the shop
• Communicate with customers regarding service updates and equipment availability
• Maintain a clean, safe, and organized work area
• Work closely with technicians and store teams to support daily operations

Requirements

What You Bring

• Strong customer service and communication skills
• Comfortable using computers and point-of-sale systems
• Organized, dependable, and team-oriented
• Ability to multitask in a fast-paced environment
• Willingness to learn about tools and equipment

Preferred Qualifications

• Previous retail, customer service, or construction supply experience
• Familiarity with power tools, equipment, or small engines

Physical Requirements

• Ability to lift up to 50 lbs regularly
• Frequent standing, walking, bending, and lifting throughout the shift