Power Shop Associate: Tools & Customer Care

Koopman Lumber, Inc.; Uxbridge (MA); On-site; USD 20,457 - 29,136; Full time

Job summary

Koopman Lumber, Inc. in Uxbridge, MA is hiring a full-time Power Shop Counter Associate to support daily operations in our Power Shop department. You will assist customers with recommendations, process transactions, and help organize the shop.

Training will be provided for equipment knowledge and product recommendations, with a focus on excellent customer service and teamwork in a fast-paced environment.

Qualifications

• Strong customer service and communication skills.
• Comfortable using computers and point-of-sale systems.
• Organized, dependable, and team-oriented.
• Ability to multitask in a fast-paced environment.
• Willingness to learn about tools and equipment.

Responsibilities

• Assist customers with questions, equipment, and product recommendations
• Process customer transactions and service paperwork
• Receive and document equipment brought in for repair or maintenance
• Organize parts, tools, and equipment within the shop
• Communicate with customers regarding service updates and equipment availability
• Maintain a clean, safe, and organized work area
• Work closely with technicians and store teams to support daily operations

Skills

Customer service

POS systems

Organization

Multitasking

Willingness to learn

Tools

POS software

Job description

Koopman Lumber, Inc. in Uxbridge, MA is hiring a full-time Power Shop Counter Associate to support daily operations in our Power Shop department. You will assist customers with recommendations, process transactions, and help organize the shop.

Training will be provided for equipment knowledge and product recommendations, with a focus on excellent customer service and teamwork in a fast-paced environment.