Power Platform & SharePoint BI Analyst (Hybrid)

Socket.dev; Tampa (FL); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Plateau Software is seeking a Business Intelligence Analyst to support a mission-critical program at MacDill Air Force Base in Tampa, Florida. The role focuses on leveraging Power BI, Power Apps, Power Automate, SharePoint, and Microsoft 365 to modernize processes, improve reporting, and enhance collaboration.

Responsibilities include developing workflows, supporting end-user access, and partnering with government stakeholders to translate requirements into practical Microsoft 365 solutions

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field, or equivalent experience.
• 3+ years of experience with Power Automate and/or Power Apps, including creating, maintaining, or supporting business process workflows.
• 3+ years of experience supporting or administering SharePoint and Microsoft 365 environments.
• Strong hands-on experience with SharePoint Online, including sites, lists, libraries, permissions, navigation, and content management.
• Experience providing end-user support and troubleshooting SharePoint or Microsoft 365 issues.
• Understanding of knowledge management, document management, collaboration, and business process improvement concepts.
• Experience gathering requirements and working directly with end users and organizational stakeholders.
• Strong communication, organization, problem-solving, and customer service skills.

Responsibilities

• Develop, maintain, and support Power Automate workflows to streamline business processes.
• Support the development and enhancement of Power Apps and other Microsoft 365 solutions as appropriate.
• Assist with modernizing legacy SharePoint workflows, SharePoint Designer forms, and other outdated business processes by rebuilding or recreating solutions using Microsoft 365, SharePoint, Power Automate, Power Apps, and related tools.
• Use Power BI and other Microsoft 365 capabilities to support reporting, dashboards, and visualization of organizational information.
• Configure and enhance SharePoint sites and portals, including structure, navigation, permissions, metadata, and governance.
• Provide Tier 1 and Tier 2 user support for SharePoint and Microsoft 365, including troubleshooting access, permissions, site functionality, lists, libraries, and other user issues.
• Assist users with creating and managing SharePoint sites, lists, libraries, pages, and other collaboration resources.
• Support knowledge management and collaboration initiatives that improve information sharing, content organization, and organizational effectiveness.
• Work directly with government stakeholders and end users to understand business requirements and recommend practical Microsoft 365 solutions.
• Identify opportunities to improve existing business processes through Microsoft 365 automation and collaboration capabilities.
• Develop user documentation, procedures, and training materials and provide end-user training as needed.
• Monitor SharePoint sites, content quality, permissions, and usage and recommend improvements.
• Troubleshoot Microsoft 365 and SharePoint issues and coordinate resolution of more complex technical problems.
• Stay current with Microsoft 365, SharePoint, and Power Platform capabilities and recommend enhancements that improve the user experience and business processes.

Skills

Strong communication

End-user support

Requirements gathering

Education

Bachelor's degree in IT/CS/IS or equivalent

Tools

Power Automate

Power Apps

SharePoint Online

Microsoft 365

Job description

Plateau Software is seeking a Business Intelligence Analyst to support a mission-critical program at MacDill Air Force Base in Tampa, Florida. The role focuses on leveraging Power BI, Power Apps, Power Automate, SharePoint, and Microsoft 365 to modernize processes, improve reporting, and enhance collaboration.

Responsibilities include developing workflows, supporting end-user access, and partnering with government stakeholders to translate requirements into practical Microsoft 365 solutions