Power Generation Technical Services Specialist

Kirby; Oklahoma City (OK); On-site; USD 55,000 - 85,000; Full time

Job summary

A leading technical services company in Oklahoma City is hiring a Power Generation Technical Services Representative. The role involves providing technical customer service support, troubleshooting equipment, and developing training materials. Candidates should have a preferred Bachelor's Degree, strong communication skills, and experience in a related industry. This position offers opportunities to interact with customers and management while ensuring product quality and satisfaction.

Qualifications

• Ability to utilize time effectively to meet deadlines.
• Ability to communicate clearly in writing.
• Ability to engage effectively in verbal communication.
• Ability to prioritize customer needs per company processes.
• Ability to work independently with minimal guidance.

Responsibilities

• Serve as the primary technical contact for customer inquiries.
• Provide technical assistance regarding products and services.
• Troubleshoot equipment issues with customers and technicians.
• Develop customer troubleshooting guides for products.
• Communicate feedback to management on service or product issues.

Skills

Organizational skills

Clear written communication

Effective verbal communication

Customer-centric approach

Ability to work independently

Education

Bachelor’s Degree preferred

High School Diploma or GED

Associates Degree preferred

Tools

Microsoft Office

JD Edwards service system

Job description

A leading technical services company in Oklahoma City is hiring a Power Generation Technical Services Representative. The role involves providing technical customer service support, troubleshooting equipment, and developing training materials. Candidates should have a preferred Bachelor's Degree, strong communication skills, and experience in a related industry. This position offers opportunities to interact with customers and management while ensuring product quality and satisfaction.