Power Gen Field Service Technician — Company Truck

Ziegler Caterpillar; Des Moines (IA); On-site; USD 79,000 - 106,000; Full time

Benefits offered by this job

Health, Dental, Vision and Life Ins.

15 days PTO first year

9 paid holidays

401(k) plan with company contribution

HSA up to $1000 per year

Disability Insurance (short/long)

Parental Leave & Funeral Leave

Fitness membership discount

Education Assistance

Safety Boot Reimbursement, PPE & Unif.

Tool Insurance

Safe, clean and friendly work environ.

Job summary

Ziegler CAT has an opening for a full-time, experienced Field Service Technician to troubleshoot, repair, and maintain Caterpillar power generation equipment as well as other brands of industrial generators to support customers surrounding our Des Moines branch. A company truck is provided.

The pay range for this position is $38.00 to $51.00 per hour. Starting wage is dependent on skills, experience, education and location, with possible 10% variation by location.

Qualifications

• 2-year technical college degree in diesel technology or related field; or high school diploma/GED and 2 years of comparable shop mechanic experience.
• 5+ years of relevant experience in mechanical, electrical & diesel maintenance/repair; some field experience preferred.
• Knowledge of electricity and electronics, engine diagnostics, failure analysis.
• Previous experience working on Caterpillar engines a plus but not required.
• Ability to diagnose all equipment without supervision; read, follow, understand, and communicate schematics.
• Ability to write and communicate effectively, interact with supervisors, customers and team members.
• Basic computer skills to document work orders and utilize online diagnostic systems.
• Own mechanic tool set.
• Ability to maintain a safe and clean work environment including service truck.
• Willing and able to respond to after-hour emergency calls as directed by the supervisor.
• Able to operate equipment safely.
• Must have and maintain a clean driving record.
• Pass a DOT pre-employment drug screen & physical due to the role being deemed safety-sensitive.
• DOT Med card or ability to obtain is required.
• Class A CDL or willingness to obtain one within a defined period.

Responsibilities

• Troubleshoot and repair electric power generation equipment including gas and diesel engines, generators, transfer switches and switchgear, fire pump engines, and other industrial engine applications at the customer’s location.
• Uses a high degree of independent judgment to repair a variety of complex equipment and tools, which involve mechanical, hydraulic, gas, diesel, and electrical systems.
• Work safely at all times, following company policies, procedures and standards.
• Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed.
• Work collaboratively and assist other technicians as needed regarding troubleshooting repairs.
• Document work orders in a complete and timely manner to ensure a high level of customer satisfaction; identify and communicate the need for parts for inventory.
• Willing and able to respond to after-hour emergency calls as directed by supervisor.

Skills

Diesel technology

Electrical systems

Engine diagnostics

Schematics reading

Tool ownership

Customer service

Education

2-year technical college degree in diesel technology or related field

High school diploma/GED with 2 years of shop mechanic experience

Job description

Ziegler CAT has an opening for a full-time, experienced Field Service Technician to troubleshoot, repair, and maintain Caterpillar power generation equipment as well as other brands of industrial generators to support customers surrounding our Des Moines branch. A company truck is provided.

The pay range for this position is $38.00 to $51.00 per hour. Starting wage is dependent on skills, experience, education and location, with possible 10% variation by location.