PostInstall Service Technician Residential Remodeling

Home Genius Exteriors; Silver Spring (MD); On-site; USD 70,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Post-Install Service Technician to join their dynamic team. In this hands-on role, you will address customer concerns and perform minor repairs, ensuring homeowner satisfaction. This position offers a competitive salary, a company vehicle, and comprehensive benefits, making it ideal for those who enjoy working directly with clients while contributing to a rapidly growing company. If you're ready to take the next step in your career and make a real impact, this opportunity is for you.

Benefits

Company Vehicle Provided

Health Insurance

Dental Insurance

Vision Insurance

Bonus Opportunities

iPad Provided

Qualifications

• Experience in residential remodeling as an installer or crew lead.
• Ability to communicate effectively with homeowners.

Responsibilities

• Respond to post-install customer concerns and warranty issues.
• Perform small on-site repairs and maintain service records.

Skills

Customer Service

Communication Skills

Problem Solving

Hands-on Installation Experience

Tools

iPad

Job description

Full-Time | $70,000–$80,000 | Company Vehicle Provided

Company Story:

Home Genius Exteriors has grown from $3M to over $200M in just five years—and we're just getting started. With nationwide expansion underway, we're looking for reliable, skilled professionals who take pride in their work and want to be part of something bigger.

We're not just building homes—we're building careers in a culture that values craftsmanship, accountability, and doing the right thing.

The Role:

We're hiring a full-time Post-Install Service Technician to handle warranty service visits and customer callbacks after projects are completed. You'll be the go-to resource when homeowners call about minor fixes like chimney flashing, caulking touch-ups, or trim repairs.

This is not a project manager role —we're looking for someone hands-on with install experience who can diagnose, communicate clearly with the homeowner, and resolve issues efficiently.

What You'll Do:

• Respond to post-install customer concerns and minor warranty issues
• Perform small on-site repairs (windows, siding, roofing, doors, etc.)
• Communicate directly with homeowners to explain fixes and maintain satisfaction
• Coordinate with Install Managers and Production teams as needed
• Keep accurate service records and ensure timely resolution of all tickets

Who We're Looking For:

• Previous experience as an installer, laborer, or crew lead in residential remodeling
• Comfortable working solo and solving on-site issues
• Strong customer service and communication skills
• Organized, reliable, and solutions-oriented
• Valid driver's license (company vehicle provided)

Compensation & Benefits:

• $70,000–$80,000 salary
• Company vehicle + gas/tolls covered
• Health, Dental, Vision Insurance after 30 days
• iPad & all systems provided
• Bonus opportunities

If you're tired of full installs but still love the work, this is your next move.

Apply now and join one of the fastest-growing home improvement companies in the U.S.