PostInstall Service Technician Residential Remodeling

Home Genius Exteriors; Arlington (VA); On-site; USD 70,000 - 80,000; Full time

Job summary

Join a rapidly growing home improvement company as a Post-Install Service Technician. This full-time role involves handling warranty service visits and customer callbacks, ensuring homeowners are satisfied with their repairs. You'll utilize your hands-on installation experience to diagnose and resolve minor issues, all while communicating effectively with clients. Enjoy a competitive salary, a company vehicle, and comprehensive benefits including health insurance. If you're looking for a fulfilling career in a supportive environment that values craftsmanship and accountability, this opportunity is for you.

Benefits

Company Vehicle

Health Insurance

Dental Insurance

Vision Insurance

Bonus Opportunities

iPad Provided

Gas/Tolls Covered

Qualifications

• Experience in residential remodeling as an installer or crew lead.
• Strong customer service and communication skills are essential.

Responsibilities

• Respond to post-install customer concerns and warranty issues.
• Perform small on-site repairs and maintain service records.

Skills

Customer Service Skills

Communication Skills

Problem-Solving Skills

Hands-on Installation Experience

Education

High School Diploma

Tools

iPad

Job description

Full-Time | $70,000–$80,000 | Company Vehicle Provided

Company Story:

Home Genius Exteriors has grown from $3M to over $200M in just five years—and we're just getting started. With nationwide expansion underway, we're looking for reliable, skilled professionals who take pride in their work and want to be part of something bigger.

We're not just building homes—we're building careers in a culture that values craftsmanship, accountability, and doing the right thing.

The Role:

We're hiring a full-time Post-Install Service Technician to handle warranty service visits and customer callbacks after projects are completed. You'll be the go-to resource when homeowners call about minor fixes like chimney flashing, caulking touch-ups, or trim repairs.

This is not a project manager role —we're looking for someone hands-on with install experience who can diagnose, communicate clearly with the homeowner, and resolve issues efficiently.

What You'll Do:

• Respond to post-install customer concerns and minor warranty issues
• Perform small on-site repairs (windows, siding, roofing, doors, etc.)
• Communicate directly with homeowners to explain fixes and maintain satisfaction
• Coordinate with Install Managers and Production teams as needed
• Keep accurate service records and ensure timely resolution of all tickets

Who We're Looking For:

• Previous experience as an installer, laborer, or crew lead in residential remodeling
• Comfortable working solo and solving on-site issues
• Strong customer service and communication skills
• Organized, reliable, and solutions-oriented
• Valid driver's license (company vehicle provided)

Compensation & Benefits:

• $70,000–$80,000 salary
• Company vehicle + gas/tolls covered
• Health, Dental, Vision Insurance after 30 days
• iPad & all systems provided
• Bonus opportunities

If you're tired of full installs but still love the work, this is your next move.

Apply now and join one of the fastest-growing home improvement companies in the U.S.