Posting Operations Associate

athenahealth; United States; Remote; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Posting Operations Associate, where you will play a crucial role in enhancing financial transaction processes and optimizing workflows. This position offers a unique opportunity to leverage data analysis and operational engineering techniques to drive improvements and ensure high-quality service delivery. You will work within a dynamic team that values innovation and collaboration, contributing to a mission of delivering accessible and sustainable healthcare. With a vibrant culture and commitment to employee well-being, this role is perfect for those looking to make a meaningful impact in the healthcare industry.

Benefits

Commuter Support

Tuition Assistance

Employee Assistance Programs

Collaborative Workspaces

Flexible Work Hours

Events like Book Clubs and Hackathons

Qualifications

• 3-5 years of professional experience in operations or similar roles.
• Proficiency in data analysis and process improvement methodologies.

Responsibilities

• Analyze trends and deliver data insights to stakeholders.
• Lead initiatives to improve client and operational outcomes.

Skills

Data Analysis

Root Cause Analysis

Lean Six Sigma

Agile Methodologies

SQL

Education

Bachelor’s Degree

Tools

Microsoft Office Suite

Job description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for a Posting Operations Associate to join our Technology Enabled Services division. You will ensure accurate and efficient processing of financial transactions while driving continuous improvement of our posting systems and workflows. You will join a specialized team responsible for executing and monitoring daily posting operations, validating new system capabilities and providing feedback to enhance product functionality, and supporting workflow optimization initiatives by testing processes and recommending improvements. Your role will include managing special posting projects as needed, identifying and mitigating potential processing errors before they impact financial reporting, analyzing complex workflows to identify trends and improvement opportunities, and establishing and monitoring standards for productivity and quality across the team.

The Team: Our Technology Enabled Services Team is responsible for leveraging technology to empower our teams to work more effectively and efficiently so that we can focus our energies on high value tasks for our customers. This technology enables us to effectively deliver the services athena promises our customers and the marketplace.

Job Responsibilities

• Use both hard data analysis and qualitative evaluation to determine root causes of a problem

• Analyze trends to deliver clear and compelling data story to stakeholders

• Design elegant solutions that favor automation, work prevention, and product enhancement over manual workflows

• Master workflow design and analysis through Lean Six Sigma or other operational engineering techniques, considering impact on dependent processes and ensuring continuity of work delivery

• Lead initiatives and projects that improve client and operational outcomes over a planning cycle, representing broad subject matter expertise

• Discover customer requirements and improve the service by incorporating feedback into product and service prioritization

Typical Qualifications

• Bachelor’s Degree (or commensurate level of professional experience)

• 3-5 years of professional experience

• Proficiency in Microsoft Office Suite: Excel, PowerPoint, Word, Outlook, OneNote

• Knowledge of Lean Six Sigma and Agile development methodologies preferred

• SQL experience preferred

About athenahealth

Here’s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

What’s unique about our locations?
From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.

Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare : It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees — or athenistas , as we call ourselves — spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.

Our size makes a difference, too: W e are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability .

Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility ( CSR ) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued .

We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us [e-mail] for assistance.

https://www.athenahealth.com/careers/equal-opportunity