Postal Counter Clerk

Indrio Brands, LLC; Fort Myers (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Telehealth for you and household

Preventative medical coverage

Dental coverage

Vision insurance

Life insurance

401(k) with company match

PTO & holidays

Job summary

Sun Harvest Citrus in Fort Myers, FL seeks a friendly Postal Counter team member to greet guests, assist with shipping, and support retail operations in a busy store environment.

You will learn our products, explain postal options, and record sales at the POS while maintaining excellent service and a cheerful Florida Spirit. This in-person role requires lifting up to 50 lbs and a willingness to work some Saturdays.

Qualifications

• Retail customer service and sales experience preferred (2 years ideal).
• Good verbal and written communication skills.
• Ability to explain postal services and packing guidelines to guests.

Responsibilities

• Greet guests and provide Sun Harvest Citrus experience at the Postal Counter.
• Learn products and services and share them with guests.
• Learn postal rules and regulations and explain them clearly to guests.
• Record sales accurately in the POS system.
• Advise guests on packing for shipping using established procedures and products.
• Receive and process packages, including lifting and weighing them and using our shipment software to generate labels.
• Assist in the retail area as needed.

Skills

Retail sales

Customer service

POS experience

Basic computer skills

Verbal & written communication

Education

High school diploma or equivalent

Tools

POS software

Job description

Fort Myers, FL, US

About the Role

Join our Postal Counter team as the friendly face of Sun Harvest Citrus, helping guests ship their packages with a little Fun, Family, Florida spirit. This is an in-person role, and when the counter is quiet you may also lend a hand in our retail area.

What You'll Do

• Greet guests warmly, anticipate their needs, and provide the Sun Harvest Citrus experience at the Postal Counter
• Learn our products and services and share them with guests
• Learn postal rules and regulations and explain them clearly to guests
• Record sales accurately in our Point of Sale system
• Advise guests on packing for shipping using our established procedures and products
• Receive and process packages, including lifting and weighing them and using our shipment software to generate labels
• Assist in the retail area as needed

What We're Looking For

We hire for attitude and train for skill, so we're looking for someone naturally joyful, proud of our Florida roots, and good at telling the story behind our products.

• A commitment to “wowing” our guests
• Retail customer service and sales experience preferred (2 years ideal)
• Point of Sale and basic computer experience
• Tact and a friendly, patient manner with guests in person and over the phone
• Good verbal and written communication skills
• Able to lift 50 lbs and work in a seasonally busy environment
• High school diploma or equivalent
• 100% company-paid telehealth for you and your household members, regardless of medical plan enrollment
• Preventative medical coverage at no cost to you, with additional options available for purchase
• Dental and vision insurance available at discounted rates
• Employer-paid life insurance, with additional coverage available at discounted rates
• 401(k) plan with company match
• Paid time off and paid holidays

Sun Harvest Citrus is a drug-free workplace. Candidates may be subject to drug screening in accordance with company policy. A background check is required for employment.

We are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Pay:$15.50 per hour

Job Type:Full-time, year-round

Hours of Operation:Postal Counter hours are Monday to Friday, 9:00 AM to 6:00 PM, and Saturday, 9:00 AM to 4:00 PM.

Schedule:Your schedule will fall within those hours, including some Saturdays.