Post-Release Case Manager - Richmond, VA

Concordance

Richmond (VA)

On-site

USD 42,000 - 56,000

Full time

2 days ago
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Benefits offered by this job

Competitive pay and benefits package
401(k) matching
Generous PTO
Wellness stipend
Professional development opportunities

Job summary

Concordance in Richmond, Virginia is seeking a Post-Release Case Manager to guide participants through the reentry process, delivering 1:1 and group sessions and coordinating care with the multidisciplinary team.

You will connect participants to housing, healthcare, and other community resources, document progress in the electronic records system, and uphold fidelity to the reentry curriculum while supporting personal growth and goal achievement.

Qualifications

  • Bachelor’s degree in a social service-related field is required.
  • CPR/First Aid preferred or able to complete within first 90 days.
  • Ability to facilitate 45-minute sessions and multitask in a team setting.
  • Strong written and verbal communication skills.

Responsibilities

  • Facilitate 1:1 and group participant programming.
  • Document sessions in the electronic record system.
  • Connect participants to housing, food, healthcare, and community resources.
  • Collaborate with the Care Team and participate in meetings/trainings.

Skills

Multitasking
Organizational skills
Interpersonal skills
Verbal and written communication
12-step familiarity

Education

Bachelor’s degree in social service-related field
CPR/First Aid preferred or eligible to obtain within 90 days

Job description

Description

Department: Case Manager

Location: Richmond, Virginia

Description

About Concordance
Concordance’s reentry program is designed to dramatically reduce recidivism by helping individuals with justice involvement lead meaningful, abundant, and joyful lives. Our holistic, evidence-based model offers a wide range of services - therapy, case management, yoga, behavioral health and substance use recovery groups, spiritual care, life skills, medical care, education, and job readiness. Each participant is formally supported by our Care Team for a full year, ensuring stability and long-term success. Now operating in Missouri, South Carolina, and Virginia, Concordance is a national leader in compassionate, innovative reentry care.

Position Overview:
Post-Release Case Manager The Post-Release Case Manager serves as a trusted guide, advocate, and accountability partner for participants by monitoring progress and helping participants navigate through obstacles. Post-Release Case Managers facilitate both individual and group sessions with participants and serve as the designated leader of participants’ care teams. The Post-Release Case Manager collaborates with the care team to ensure participants are obtaining quality support as they advance through the program model.

Your roll will involve:

Key Responsibilities:

Facilitate participant programming:
  • Conduct impactful 1:1 and group sessions, developing a comprehensive understanding of every participant on the caseload.
  • Facilitate group sessions focused on life skills such as money management, healthy sexuality, hygiene, self-care, and refusal skills
  • Provide meaningful 1:1 sessions with participants to explore areas for growth and encouragement to persevere, and ensure treatment goals are met
  • Uphold the quality and fidelity of the Concordance re-entry model curriculum when delivering 1:1 sessions and groups
  • Deliver participant Reflections when necessary, in a timely and trauma-informed manner
  • Connect participants to community resources such as housing, food, healthcare
  • Support Center-wide events
  • Perform other tasks as needed.
Communicate with the multidisciplinary care team:
  • Document sessions (for individual and groups), including noteworthy participant interactions in electronic record system
  • Document Reflections using standard forms
  • Collaborate with the Care Team, including the Career Coach, and Therapist assigned to each participant, providing input on progress to ensure consistency in instruction/learning pre-to-post release and alignment with participant goals Communicate daily with Center Coordinator regarding participant scheduling needs
  • Participate in internal meetings, community partnership meetings and trainings

The right candidate will come with the following attributes, education, experience and meet the physical requirements.

Personal Attributes:
  • Passion for Concordance’s mission and compassion for others
  • Ability to multitask and organize complex, detailed information
  • Energy for multi-disciplinary, team environment
  • Excellent interpersonal skills as evidenced by compassion, energy, and ability to build rapport
  • High quality verbal and written communication skills
  • Familiarity with and endorsement of 12-step programming
Required Education and Licensure:
  • Bachelor’s degree in social service-related field (social work, psychology, counseling, criminal justice, sociology, or similar)
  • CPR/First Aid, preferred, or able to complete within first 90 days
Physical Requirements:
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This person must be able to sit or stand at a personal computer for typing and reading. This person must be able to see, hear, speak, walk, and sit. Must be able to use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl. Vision abilities required for this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Facilitate 45-minute sessions without a break.
  • For center events, this person must be willing to help set up, which may include but is not limited to moving classrooms around and carrying and setting up tables and chairs.
  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Additional Information:

Why join Concordance?
This is an exciting opportunity to contribute to a transformative mission and make a lasting impact on the lives of justice-involved individuals. As part of the Concordance team, you'll play a crucial role in advancing our vision and shaping the future of reentry services nationwide.

Team benefits:
We understand the importance of work-life balance and the value of ensuring time for yourself and your family. We offer competitive pay and paid time off, a matching 401(k), and a comprehensive benefits package that includes medical, dental, and vision coverage. Additionally, we cover other benefits such as basic life insurance, AD&D, professional development opportunities, and an EAP program, which gives you quick access to a wide range of life resources.
  • Competitive salary and benefits package
  • Opportunities for professional development and growth
  • A dynamic and supportive work environment
  • 401(K) matching program
  • Generous PTO
  • Wellness Stipend
Conditions of employment:
The offer for the right candidate is contingent upon successfully completing the following requirements:
  • Passing a drug test
  • Verification of employment eligibility via I-9
  • Satisfactory completion of a background check
  • Verification of employment and education
  • Signing the team member handbook
  • Declaration of no conflicts of interest
Today, we find ourselves at a pivotal moment in our mission. Join this incredible team and support our efforts to expand our impact.

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