Post-Purchase E-commerce Tech Lead

El Camino Health; San Jose (CA); Hybrid; USD 157,000 - 210,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Flexible Spending Accounts

Paid Time Off

Job summary

El Camino Health seeks an Engineering Manager for E-commerce Post Purchase in San Jose, California. This role leads strategy and operational excellence for the post-purchase ecosystem, including order management systems and customer experience initiatives.

The ideal candidate will have expertise in e-commerce technology and team leadership, with a strong focus on enhancing customer journeys through effective operational improvements. The position offers a hybrid work model with competitive compensation and benefits.

Qualifications

• 10+ years of engineering experience in IT and digital commerce.
• 5+ years leading teams or enterprise-scale initiatives.
• Strong understanding of DTC, B2B, and omnichannel commerce.

Responsibilities

• Lead technology strategy for the e-commerce post-purchase experience.
• Optimize integrations across the full order lifecycle.
• Define key post-purchase KPIs and track improvements.

Skills

E-commerce technology

Order management

Team leadership

Technical architecture

Problem-solving

Education

Bachelor’s degree in Computer Science

Job description

El Camino Health seeks an Engineering Manager for E-commerce Post Purchase in San Jose, California. This role leads strategy and operational excellence for the post-purchase ecosystem, including order management systems and customer experience initiatives.

The ideal candidate will have expertise in e-commerce technology and team leadership, with a strong focus on enhancing customer journeys through effective operational improvements. The position offers a hybrid work model with competitive compensation and benefits.