Post Closing TRID Quality Assurance Manager

Truist; Orlando (FL); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical, dental and vision

401(k) plan

Paid time off

Job summary

Truist in Orlando, FL is seeking a Senior TRID Compliance Leader to oversee a dedicated QA team ensuring adherence to TRID, investor and banking policies for Retail and Home Mortgage Direct. This role operates under the TRID Review Manager to implement policies, monitor workflow, and lead remediation efforts.

Ideal candidates will have 8+ years of regulatory mortgage compliance, 5+ years in supervision, and a strong grasp of TRID, closing disclosures, and government regulations.

Qualifications

• Bachelor's degree or equivalent education.
• 8+ years of regulatory compliance experience in loan estimates, re-disclosure, or closing disclosures.
• 5+ years in a supervisory role managing 8+ associates.

Responsibilities

• Oversee and monitor TRID QA Analysts to ensure compliance with regulatory guidelines.
• Provide leadership, coaching, motivation, and direction across business units.
• Monitor pipeline and ensure timely, accurate Closing Disclosures and refunds as required by regulation.
• Perform root-cause analysis and coordinate with lines of business to reduce bank risk.
• Coordinate with regulatory auditors (CFPB, GSEs, HUD, state auditors) going on-site or off-site.
• Manage Post-Closing functions and reporting, including access reconciliations and processes.

Skills

Regulatory compliance

Leadership

Education

Bachelor's degree or equivalent

Job description

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency:

English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Oversee and monitor the ML TRID Quality Assurance Analysts in the day to day operations for ensuring compliance with all regulatory, investor and bank policy guidelines governing Retail and Home Mortgage Direct (HMD). Working under the direction of the Post Closing TRID Review Manager, manager to implement and oversee all policies and procedures. Monitor pipeline volume and turn times for accuracy, efficiency and transparency with a concentration on regulatory compliance. Responsible for any additional projects, analysis, remediation efforts, etc. that the Post Closing TRID Review manager determines is necessary.

Essential Duties And Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Manage a skillful complex team accountable for safeguarding compliance, preparation and accurateness analyses of mortgages (Retail and HMD) for adherence to all investors, insurers, federal regulations and Truist.
• Provide leadership, coaching, motivation, training and direction to teammates as well as diplomacy to work with management across business units.
• In depth knowledge of TRID regulation, compliance and bank policies to ensure accuracy and completeness of associates work to eliminate any bank risk.
• Monitor pipeline volume to ensure any clerical, numerical and/or tolerance defects are resolved by issuing a corrective Closing Disclosure and/or refund to Borrower within regulation timing.
• Perform root-cause analysis based on trends and feedback provided from staff to partner with appreciate line of business (LOB) to coach and train to reduce and eliminate any bank monetary risk.
• Proactively escalates any problems and stay current on all pertinent product guidelines, processes, government regulations and industry compliance best practices.
• Evaluate and manage policies and procedures as well as system functionality to make modifications as needed.
• Engage regulatory auditors throughout onsite and off-site audits conducted by but not limited to, the CFPB, the GSEs, HUD and numerous state regulatory auditors.
• Oversees Post-Closing functions such as Quarterly Share-Point user access reconciliation; Weekly pipeline controls for TRID and Branch Review & manage reports, Check Reconciliation.
• Provide Post-Closing management support to offshore vendor. Functions include but are not limited to: Staff Meetings; Continuous Improvement training; quality results; billing and reconciliation; Monthly contractors report; Create/Modify/Terminate contractors; Onboarding; 6 months contractors extensions; ARS approvals for RESPA Tool/Share-Point; TRAC attestation; TRAC/ARS/ETRM System Access Approvals.

Qualifications

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree or equivalent education and related training
• Eight or more years of regulatory compliance experience pertaining to loan estimates, re-disclosure requirements for change of circumstance and/or closing disclosures.
• Five years or more in a supervisory role managing a minimum of eight or more associates

Preferred Qualifications:

• High level of awareness of all pertinent regulations and laws relating to consumer/residential mortgage lending.
• FHA/VA/USDA/CP and Government DAP program experience
• Knowledge of regulatory changes, compliance requirements, investor and loan program guidelines

The annual base salary for this position is $85k to $95k.

Other Job Requirements / Working Conditions

Sitting/Standing/Walking/Bending/Lifting

• Sitting (if checked, indicate frequency)

Constantly (More than 50% of the time)

• Standing (if checked, indicate frequency)

Choose an item.

• Walking (if checked, indicate frequency)

Choose an item.

• Bending (if checked, indicate frequency)

Choose an item.

• Lifting (if checked, pounds)

Choose an item.

• Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

• Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

• Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

• Travel (Must select one)

Up to 25%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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