Post-Closing Specialist: Detail-Driven Mortgage Support

Newrez; Langhorne (Bucks County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid maternity leave/ parental leave

Tuition & Certification reimbursement

Employee Mortgage Loan Program

Volunteer Time Off

Job summary

Newrez is seeking a detail-oriented Post-Closing Clerk to manage files, resolve issues, and ensure compliance across mortgage closings. The role supports timely filing, review of packages, and coordination with lenders and borrowers to finalize loan documentation.

Strong communication and Excel proficiency are essential in a fast-paced, deadline-driven environment. You will work on-site in our Bucks County, PA office, collaborating with a team dedicated to accurate processing, recording

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• 1–2 years of mortgage or title funding/closing experience preferred.
• Excellent verbal and written communication skills.
• Strong customer service skills.
• Proficiency with computers in a Windows environment, including Microsoft Excel.
• Strong proofreading skills.
• Ability to work in a deadline-driven, fast-paced, high-volume environment.

Responsibilities

• Post-Closing File Management: ensure receipt of fully executed closing files from closing agents promptly.
• Review completed packages for accuracy and completeness and coordinate corrections.
• Deliver completed loan packages to lenders within required timelines.
• Coordinate issue resolution: obtain signatures on missing documents from lenders, borrowers, and closing agents.
• Remedy post-closing issues through direct communication with closing agents and consumers.
• Monitor and respond to post-closing inquiries.
• Understand and comply with regulatory requirements related to funding, recording, and company policies.
• Submit documents to counties for recording timely and accurately.
• Monitor recordings and update ResWare for completed tasks.
• Complete Owner’s and Loan Policies; perform scanning and image management.

Skills

Attention to detail

Organizational skills

Problem-solving

Multi-tasking

Communication skills

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Excel

Job description

Newrez is seeking a detail-oriented Post-Closing Clerk to manage files, resolve issues, and ensure compliance across mortgage closings. The role supports timely filing, review of packages, and coordination with lenders and borrowers to finalize loan documentation.

Strong communication and Excel proficiency are essential in a fast-paced, deadline-driven environment. You will work on-site in our Bucks County, PA office, collaborating with a team dedicated to accurate processing, recording