Post Closing CEMA/COOP Specialist

CrossCountry Mortgage, LLC; Cleveland, Northern (OH, KY); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

401K

Medical, dental, vision

Short-term disability

Employee assistance program

Wellness program

Job summary

CrossCountry Mortgage, LLC is seeking a Post Closing CEMA/COOP Specialist to support day-to-day post closing operations. You will handle communications, upload documentation to the LOS system, and work with attorneys for CEMA and CO-OP loans.

The role requires at least 2 years of mortgage closing/post closing experience, attention to detail, and strong organizational skills. Notary Public is a plus; Microsoft Office skills are essential.

Qualifications

• Minimum 2 years’ experience in mortgage closing and/or post closing activities.
• Current Notary Public is a plus.
• Excellent prioritization and time management skills.
• Excellent attention to detail and analytical skills.
• Proficient in Microsoft Office Suite.

Responsibilities

• Monitor a suspended closed loan pipeline and ship CEMA/CO-OP loan files.
• Perform due diligence review of CEMA and CO-OP documentation for accuracy.
• Input data for issuance of CEMA/CO-OP documents.
• Identify and obtain missing items to complete collateral packages and document in LOS.
• Assemble collateral packages and ship to investors; coordinate with remote staff as needed.
• Be the primary contact for settlement agents to send documents for signing.
• Document loan files for receipt and shipment of collateral packages; image documents into LOS.
• Communicate with clients and third parties about post-closing items.
• Act as liaison between Post Closing and other internal partners.
• Process collateral released from custodian for refinance transactions.
• Assist Closing Department with recording documents; prepare and notarize as needed.
• Meet daily production goals and adhere to SLA timelines.
• Maintain confidentiality of files and information.

Skills

CEMA knowledge

CO-OP knowledge

Notary Public

Time management

Customer service

Tools

Microsoft Office

Job description

CrossCountry Mortgage (CCM)is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview

The Post Closing CEMA/COOP Specialist assists the Post Closing team in day-to-day operations. This position reports, prepares, and sends out communications to clients, uploads documentation to loan files within the LOS system, requests missing documentation from third parties, and provides documentation to investors, clients, and other departments, working with attorney offices for CEMA and Cooperative loans. The Post Closing CEMA/COOP Specialist assists with shipping of Post Consummation Closing Disclosures, obtaining trailing documents, and other projects/duties as assigned.

Job Responsibilities

• Monitor a suspended closed loan pipeline requiring the shipment of CEMA and Cooperative (CO-OP) loan files.
• Perform due diligence review CEMA and CO-OP documentation for accuracy.
• Complete data input for issuance of CEMA/CO0-OP documents.
• Identify and obtain missing items required to complete the CEMA or CO-OP collateral package, document missing items within the LOS System and correspondence relative to the item.
• Assemble CEMA and CO-OP collateral packages and ship to investors; ship documents from remote post closing staff to clients as needed.
• Be the primary contact for settlement agents to send CEMA and CO-OP documents to be signed by the company, return to settlement agent for filing.
• Document the loan file for receipt and shipment of CEMA and CO-OP collateral packages; image all documentation into the LOS system prior to shipping.
• Receive and make calls to clients and third parties related to post closing items.
• Act as liaison between the Post Closing Department and other internal partners.
• Process collateral released from the custodian for refinance transactions.
• Assist Closing Department with company signed documents needed for recording; prepare assignments as needed and have executed and notarized for recording.
• Meet daily production goals set by management and adhere to internal SLA timelines.
• Maintain customer confidence by providing ongoing quality service and keeping all files and information confidential.
• Research and provide information to investors and/or servicers as needed or required.
• Notarize documents as needed.

Qualifications and Skills

• Minimum 2 years’ experience in mortgage closing and/or post closing activities, with working knowledge of CEMA and CO-OP loan files.
• Current Notary Public, a plus.
• Excellent prioritization and time management skills.
• Excellent attention to detail, organizational, and analytical skills.
• Excellent customer service and communication skills.
• Proficient in Microsoft Office Suite.

Benefits

• Competitive compensation plan
• Robust benefits package, including medical, dental, vision, as well as a 401K
• Company-provided short-term disability
• Employee assistance program
• Wellness program

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com

California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.

Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team! Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.