Pre Approval Manager

CCM CrossCountry Mortgage, LLC; Greenwood Village (CO); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Wellness program

Job summary

CrossCountry Mortgage, LLC is seeking a mortgage processor to help borrowers understand loan programs, verify income and assets, and manage a diverse loan pipeline. The role involves underwriting support, disclosures, and ensuring optimal loan fit for each borrower.

The position emphasizes accuracy, regulatory knowledge (RESPA and related laws), strong math/analytical skills, and clear communication with borrowers and partners. Competitive benefits accompany a robust compensation plan.

Qualifications

• Bachelor’s degree and/or equivalent combination of education/experience.
• 3–5 years residential mortgage processing experience.
• Experience with Encompass LOS, preferred.
• Prior underwriting experience, a plus.
• Knowledge of RESPA guidelines and all mortgage and consumer regulations.
• Excellent math and analytics skills.
• Excellent communication skills.
• Excellent prioritization and time management skills to meet deadlines.
• Proficiency in DU, LP, Microsoft Outlook, and Windows.

Responsibilities

• Provide customer service by communicating with borrowers to assist clients in understanding loan programs, costs, and documents.
• Review and audit income, assets, run DU and verify credit documentation within mortgage file.
• Review mortgage loan disclosure packages and deliver to borrower, including rate disclosures.
• Assist in managing a pipeline of Conventional, FHA, VA, USDA loans, including 203k, Jumbo, reverse mortgage products.
• Ensure loan structure presents the best program based on borrower’s financial circumstances.
• Review the file for missing documentation to support approval.
• Communicate loan program and costs with borrowers (license required).
• Pre-underwrite items to support approval (paystubs, credit reports, W2s, bank statements, etc.)
• Input disclosures and set up loan to fit borrower’s needs.

Skills

Excellent math and analytics

Excellent communication skills

Time management

Attention to detail

Education

Bachelor’s degree or equivalent

Tools

Encompass LOS

DU

LP

Microsoft Outlook

Windows

Job description

Position Overview

CrossCountry Mortgage (CCM)is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Job Responsibilities

• Provide customer service by communicating with borrowers to assist client(s) in understanding loan programs, costs, and various applicable loan documents.
• Review and audit income, assets, run DU and verify credit documentation within mortgage file to ensure loan stability.
• Review mortgage loan disclosure packages and deliver to borrower, including but not limited to rate disclosure and re-disclosure packages.
• Assist in managing a pipeline consisting of Conventional, FHA, VA, and USDA loans, along with 203k, Jumbo, and reverse mortgage products.
• Ensure structure of the loan presents the best program based on the borrower’s financial circumstances.
• Review the file for any missing documentation that best supports approval.
• Communicate loan program and costs with borrowers (license required for this duty to be performed.)
• Pre-underwrite items to help support approval of the loan (paystubs, credit reports, W2’s bank statements, court orders, etc.)
• Input feed for disclosures, present and set up loan to best fit borrower’s needs.

Qualifications and Skills

• Bachelor’s degree and/or equivalent combination of education/experience.
• 3-5 years’ residential mortgage processing experience.
• Experience with Encompass LOS, preferred.
• Prior underwriting experience, a plus.
• Knowledge of RESPA guidelines and all mortgage and consumer regulations.
• Excellent math and analytics skills.
• Excellent communication skills.
• Excellent prioritization and time management skills to meet deadlines.
• Proficiency in DU, LP, Microsoft Outlook, and Windows.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career.

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com

California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation.

The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.

Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.