POS Installation Specialist

Freddie Mac; St. Louis (MO); Hybrid; USD 45,000 - 75,000; Full time

Job summary

An established industry player in integrated technology solutions is seeking a dedicated professional for a role that offers both remote and on-site opportunities. This position involves performing systems installations at client sites and requires strong communication and customer service skills. You'll have the chance to work closely with a variety of external customers, ensuring successful installations and providing support. With a focus on career advancement and a range of employer-paid benefits, this role is perfect for someone looking to grow within a supportive environment. Join a team that values professional development and offers a comprehensive benefits package, including a 401(k) savings plan with immediate vesting.

Benefits

Employer-paid life insurance

Short-term disability

Access to FSA plans

401(k) savings plan with company match

Paid parental leave program

Qualifications

• Bachelor's Degree or 3 to 5 years of related experience required.
• Experience in POS system installations and/or support is a plus.

Responsibilities

• Perform systems installation at client sites while collaborating closely with the Lead Specialist.
• Document customer issues and submit daily status emails to the Lead Specialist.

Skills

Customer Service

Communication Skills

Time Management

Decision-Making

Education

Bachelor's Degree

3 to 5 years of related experience

Tools

Microsoft Office Suite

MSSQL

MySQL

Job description

Employer Industry: Integrated Technology Solutions for Education and Healthcare

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Home office environment when not traveling
- Employer-paid life insurance, short-term disability, and access to FSA plans
- 401(k) savings plan with immediate vesting and company match
- Paid parental leave program
- Chance to work on-site with a variety of external customers

What to Expect (Job Responsibilities):
- Perform systems installation at client sites while collaborating closely with the Lead Specialist
- Prepare for onsite installations by reviewing all provided documentation
- Complete assigned tasks and support onsite resources to ensure successful installations
- Document customer issues and submit daily status emails to the Lead Specialist
- Complete special projects as assigned, including maintenance programming and quality assurance

What is Required (Qualifications):
- Bachelor's Degree or 3 to 5 years of related experience
- Experience in POS system installations and/or support is a plus
- Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
- Strong customer service and communication skills
- Ability to lift 50 pounds and withstand long hours standing and walking

How to Stand Out (Preferred Qualifications):
- Working knowledge of MSSQL and MySQL
- Proficient in training others
- Good time management, decision-making, and organization skills
- Experience with case management

#IntegratedTechnology #POSInstallations #CareerOpportunity #RemoteWork #EmployeeBenefits

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