Portuguese-Speaking Solutions Consultant (Greece Relocation)

Employers from Greece; United States; Remote; USD 23.000 - 35.000; Vollzeit

Benefits dieser Stelle

Fully Paid Relocation Package

Competitive monthly Salary

Monthly Performance Bonus

Fully Paid Training

Health Insurance

2 Extra Salaries Per Year

And Much More...

Zusammenfassung

Mercier Consultancy is seeking a Portuguese-speaking Solutions Consultant to join our expanding team in Greece. You will deliver top-tier support, resolve customer queries, and act as the face of the company across inbound interactions.

The role offers a fully paid relocation package to Greece, enabling a seamless transition. A strong emphasis on customer satisfaction, collaboration, and professional growth in a dynamic digital solutions environment is expected.

Qualifikationen

• Native-level fluency in Portuguese is essential.
• English proficiency of at least B2 is required.
• Strong communication and problem-solving abilities are necessary.
• Teamwork and computer literacy are required.

Aufgaben

• Handle inquiries from Portuguese-speaking customers via phone, email, and chat.
• Resolve complaints professionally to maintain high customer satisfaction.
• Troubleshoot security-related issues, including account access and software problems.
• Document all interactions accurately in the CRM system.
• Collaborate with internal teams to improve product support processes.
• Work with colleagues across departments to achieve optimal outcomes.
• Meet quality and performance targets while maintaining professionalism.

Kenntnisse

Portuguese fluency

English proficiency (B2)

Communication skills

Problem-solving

Teamwork

Willingness to relocate

Tools

CRM software

Jobbeschreibung

Mercier Consultancy is seeking a Portuguese-speaking Solutions Consultant to join our expanding team in Greece. You will deliver top-tier support, resolve customer queries, and act as the face of the company across inbound interactions.

The role offers a fully paid relocation package to Greece, enabling a seamless transition. A strong emphasis on customer satisfaction, collaboration, and professional growth in a dynamic digital solutions environment is expected.