Portuguese Customer Agent — Relocate to Greece (Paid)

Employers from Greece; United States; Remote; USD 24,000 - 36,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package

Private Health Insurance

2 Extra Salaries Per Year

A lot of extra perks

Job summary

Mercier Consultancy is seeking a Portuguese-speaking Customer Agent to deliver top-tier support and resolve customer queries. You will be the face of the company for Portuguese-speaking customers and will document all interactions in the CRM system.

A fully paid relocation package helps you move to Greece and start a new chapter. The role offers a competitive monthly salary, monthly performance bonuses, private health insurance, and two extra salaries per year, along with additional perks.

Qualifications

• Native-level fluency in Portuguese (written and spoken).
• English proficiency at least B2.
• Strong communication and problem-solving skills.
• Comfortable using computers and learning new software tools.
• Able to work in a team-oriented environment.
• Willingness to relocate and live in Greece.

Responsibilities

• Handle customer inquiries for Portuguese-speaking customers.
• Resolve complaints professionally to maintain high customer satisfaction.
• Accurately document all customer interactions in the CRM system.
• Collaborate with internal teams to improve product support and customer service processes.
• Collaborate with colleagues and other departments to achieve the best outcomes.
• Meet quality and performance targets while maintaining professionalism.

Skills

Portuguese language

Customer service

Communication

Problem solving

Teamwork

CRM software

Tools

CRM software

Job description

Mercier Consultancy is seeking a Portuguese-speaking Customer Agent to deliver top-tier support and resolve customer queries. You will be the face of the company for Portuguese-speaking customers and will document all interactions in the CRM system.

A fully paid relocation package helps you move to Greece and start a new chapter. The role offers a competitive monthly salary, monthly performance bonuses, private health insurance, and two extra salaries per year, along with additional perks.