Portfolio Support Coordinator – Renewables (Solar & BESS)

SunStrong Management, LLC; United States; Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401(k) with match

Job summary

SunStrong Management is seeking a Portfolio Support Coordinator to streamline vendor onboarding, document control, and contract execution within its O&M operations. You will coordinate with field service providers, manage site documentation, and support bid processes to ensure accuracy and timely delivery.

The role emphasizes process discipline, administrative rigor, and cross-team collaboration with portfolio and project managers, in a fast-growing solar assets environment.

Qualifications

• 3+ years of experience in operations support, vendor coordination, project support, or administrative roles.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities while maintaining accuracy.
• Clear written and verbal communication skills.
• Experience with external vendors, contractors, or service providers preferred.
• Familiarity with solar, renewables, or infrastructure operations is a plus but not required.
• Proficiency with Microsoft Office (Excel, Word, Outlook) and document management systems.

Responsibilities

• Coordinate onboarding of new Field Service Providers (FSPs) and vendors, including collection and validation of required documentation.
• Coordinate system access and credential setup (CMMS, reporting platforms, document repositories).
• Distribute standard operating procedures, onboarding guides, and partner expectations.
• Serve as the primary administrative point of contact for vendor onboarding questions and documentation gaps.
• Support onboarding of new sites and portfolios into O&M operations by coordinating receipt and organization of site documentation.
• Ensure site data is entered accurately and consistently into internal systems.
• Support Portfolio Managers during transitions from EPCs, owners, or prior O&M providers.
• Maintain centralized repositories for contracts, vendor agreements, and site documentation.
• Assist with contract creation and implementation by populating templates and tracking execution.
• Support bid and RFP/RFQ processes by distributing bid packages to approved vendors.
• Coordinate receipt of bids and support documentation.
• Organize bid comparison summaries and documentation packages for review.
• Track onboarding, contract, and documentation-related action items.
• Assist with invoice documentation validation and coordination with Accounts Payable.

Skills

Operations coordination

Vendor coordination

Organization & detail orientation

Multitasking & prioritization

Vendor/customer communication

Documentation & admin skills

Microsoft Office

Document management systems

Power BI / Tableau (pref)

Tools

Microsoft Office

Document management systems

Power BI

Tableau

Job description

Portfolio Support Coordinator

BRIEF DESCRIPTION OF SUNSTRONG MANAGEMENT
SunStrong Management is a leading independent asset management and servicing platform specializing in residential and commercial solar energy portfolios. SunStrong provides end-to-end services including operations and maintenance, customer billing and support, asset performance management, and investor reporting. The company partners with leading capital providers to optimize clean energy assets at scale, supporting the growth of distributed renewable energy while delivering reliable performance and exceptional customer experience

Position Overview
The Partner Support Coordinator (PSC) plays a critical operational support role within the O&M organization, ensuring vendors, sites, and portfolios are onboarded efficiently and managed consistently from an administrative, contractual, and process standpoint. This role supports Portfolio Managers and Project Managers by owning vendor onboarding, document control, contract implementation support, and bid coordination—allowing the team to remain focused on performance, risk management, and owner-facing responsibilities.
This is a detail-oriented, process-driven role that serves as the operational backbone for partner coordination and documentation accuracy.

Essential Duties and Responsibilities

Vendor & Partner Onboarding

• Coordinate onboarding of new Field Service Providers (FSPs) and vendors, including collection and validation of required documentation (insurance, certifications, safety programs, compliance items, ACH forms).
• Coordinate system access and credential setup (CMMS, reporting platforms, document repositories).
• Distribute standard operating procedures, onboarding guides, and partner expectations.
• Serve as the primary administrative point of contact for vendor onboarding questions and documentation gaps.
  

Site & Portfolio Onboarding Support

• Support onboarding of new sites and portfolios into O&M operations by coordinating receipt and organization of site documentation, including as-builts, contracts, warranties, OEM manuals, and interconnection materials.
• Ensure site data is entered accurately and consistently into internal systems.
• Support Portfolio Managers during transitions from EPCs, owners, or prior O&M providers.

Document Control & Contract Support

• Maintain centralized and well-organized repositories for: o O&M contracts and exhibits o Vendor agreements and scopes of work
  o Site-specific documentation and reporting templates
• Support contract creation and implementation by populating standard templates, tracking execution status, and managing effective dates.
• Assist with contract amendments, renewals, and documentation updates.
  

Bid Coordination & Review Support

• Support bid and RFP/RFQ processes by distributing bid packages to approved vendors.
• Coordinate receipt of bids and support documentation.
• Organize bid comparison summaries and documentation packages for Portfolio Manager review.
  

Operational & Administrative Support

• Support Portfolio Managers and Project Managers with vendor communications, follow-ups, and coordination across operations, legal, and finance teams.
• Track onboarding, contract, and documentation-related action items.
• Assist with invoice documentation validation and coordination with Accounts Payable, as needed.
  

Process & Continuous Improvement

• Identify gaps and inefficiencies in onboarding, documentation, and partner processes.
• Support development and maintenance of standardized templates, checklists, and workflows.
• Promote consistency and repeatability across portfolios as the organization scales.

Qualifications & Experience

Required

• 3+ years of experience in operations support, vendor coordination, project support, or administrative roles.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities while maintaining accuracy.
• Clear written and verbal communication skills.
• Experience working with external vendors, contractors, or service providers preferred.
• Familiarity with solar, renewables, or infrastructure operations is a plus but not required.
• Proficiency with Microsoft Office (Excel, Word, Outlook) and document management systems.

Preferred

• Exposure to renewable energy, technical fieldwork, or project coordination.
• Basic knowledge of Power BI or Tableau.
• Ability to read and interpret single line drawings a plus.
  Benefits
  SunStrong Management offers a rich and affordable Health & Wellness Benefits package that includes:
• PPO and HDHP Medical Plans, buy-up plans for both Dental and Vision, ancillaries such as Accident, Critical illness, Hospital indemnity, Employer sponsored Short Term and Long-Term Disability, Voluntary Life, and Legal services along with multiple add-ons.
• Our 401(k) Package includes a Safe Harbor Match of 100% up to the first 4% and 50% on the next 2% with immediate vesting.