Portfolio Management Officer - Middle Market

Bank of Hawaii; Honolulu (HI); On-site; USD 100,000 - 140,000; Full time

Job summary

Bank of Hawaii is seeking a Corporate Banking Relationship Manager who serves as the primary liaison to clients, agent banks, and other lenders to coordinate new and existing credit relationships. You will monitor credit quality and work with the CBSR to complete essential administrative tasks with precision.

The role requires a Bachelor's degree (or equivalent) and 4–8+ years in commercial lending or related banking roles, with strong knowledge of underwriting guidelines and MS Office.

Qualifications

• Bachelor's degree or equivalent work experience.

Responsibilities

• Serve as liaison to clients, agent banks, and participating banks to facilitate credit relationships.
• Monitor credit quality of existing relationships and ensure timely administrative functions with CBSR.
• Apply conventional and government underwriting guidelines and use automated underwriting systems.

Skills

Analytical thinking

Cross-functional collaboration

Communication skills

Customer experience

Financial analysis

Risk analysis

Decision making

Relationship management

Laws & regulations

Critical thinking

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Under the direction of the Manager, acts as the Corporate Banking Relationship Manager’s (RM) direct liaison to the client, agent bank, and/or other participating banks to facilitate, coordinate and service all new and existing credit relationships. This position monitors the credit quality of existing credit relationships and works closely with the Corporate Banking Service Representative (CBSR) to ensure that all administrative functions related to existing credit relationships are completed in a timely and accurate manner.

• - Bachelor’s degree from accredited institution, preferably with major in business or related area, or equivalent work experience.
• - Level II: Minimum 4 years of experience in commercial lending, underwriting, portfolio management, credit administration, or related banking experience.
• - Working knowledge of conventional and government underwriting guidelines and the ability to effectively utilize automated underwriting systems to support underwriting decision. Proficient with Microsoft Office applications.
• - Intermediate knowledge and skill proficiency in analytical thinking, business acumen, commercial lending acumen, credit analysis, cross-functional collaboration, customer experience, financial analysis, laws & regulations, product/service knowledge, relationship management, and risk analysis.
• - Demonstrates strong analytical abilities, effective verbal and written communication skills, sound decision-making, organizational effectiveness, and the ability to manage multiple priorities in a dynamic environment.
• - Level III: Minimum 6 years of experience in commercial lending, underwriting, portfolio management, credit administration, or related banking experience.
• - Demonstrates knowledge of conventional and government underwriting guidelines and proficiency in automated underwriting systems to analyze and evaluate lending scenarios. Proficient in Microsoft Office applications.
• - Advanced knowledge and skill proficiency in commercial lending acumen, financial analysis, relationship management, and risk management.
• - Intermediate knowledge and skill proficiency in business acumen, credit management, critical thinking, cross-functional collaboration, customer experience, law & regulations and product/service knowledge.
• - Demonstrates strong business acumen, consultative partnership skills, influence, sound judgement, negotiation capabilities, and the ability to evaluate complex financial and credit solutions.
• - Senior Level I: Minimum 8 years of experience in commercial lending, underwriting, portfolio management, credit administration, or related banking experience.
• - Advanced knowledge of conventional and government underwriting guidelines and strong proficiency in automated underwriting systems, including the ability to evaluate complex lending scenarios and exercise independent judgement. Proficient with Microsoft Office applications.
• - Advanced knowledge and skill proficiency in business acumen, commercial lending acumen, credit management, cross-functional collaboration, customer experience, financial analysis, laws & regulations, product/service knowledge, relationship management, and risk management.
• - Intermediate knowledge and skill proficiency in critical thinking
• - Demonstrates expertise in complex credits structuring, negotiation, portfolio oversight, mentoring, strategic relationship management, and balancing growth objectives with prudent risk management practices.

As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.

Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.

We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit https://www.boh.com/careers.