Portfolio Community Association Manager

Associa; Orlando (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k

Disability insurance

Support for wellness initiatives

Job summary

Associa is seeking a Community Association Manager (LCAM) in Orlando, FL. This role involves managing multiple client associations, attending board meetings, conducting inspections, and ensuring strong communication between all stakeholders.

The ideal candidate will have a valid Florida LCAM license and excellent customer service skills. Associa offers a robust benefits package including health insurance and 401k. Join Associa to make a meaningful impact in the community!

Qualifications

• Experience in Community Management, hospitality, or a related industry.
• Strong ability to prioritize and manage multiple projects effectively.
• Excellent communication skills in person, on phone, and via email.

Responsibilities

• Act as liaison with the Association Board of Directors and homeowners.
• Travel to client associations for meetings and community events.
• Prepare annual disclosure and financial statement packages.

Skills

Customer Service

Conflict Resolution

Microsoft Office Proficiency

Education

Valid Florida Community Association Manager (LCAM) License

Job description

Job Description

Associa is currently looking for a Community Association Manager (LCAM) to join our team in Orlando, FL. As a Portfolio Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments.

To be successful in this role you will need great customer service skills and the ability to work on multiple projects.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more.

How will you make an impact?

The Community Association Manager (LCAM) helps the company grow by:

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk‑throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arranging bulk mailing of the same within the time frames set by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Requirements

• Valid Florida Community Association Manager (LCAM) License
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Experience in Community Management, customer service, hospitality or other related industry
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.)
• Proficient in Customer Service and conflict resolution
• Able to work effectively with others in person and in group setting
• Able to prioritize, manage time, and meet deadlines
• Able to communicate effectively and professionally on phone, email, and in-person

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.