Portfolio Analyst

System One; Vienna, Northern (VA, KY); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) plan

Job summary

System One is seeking a Portfolio Analyst in Vienna, VA for a contract role with hybrid work (3 days onsite, 2 days remote). The role focuses on integrating ServiceNow, Azure DevOps, and Power BI to streamline intake, execution, and decision making while introducing practical AI solutions to simplify workflows.

The candidate will enable governance, improve visibility into dependencies and risks, and drive adoption of new tools and AI across portfolios and teams.

Qualifications

• Experience with Azure DevOps, ServiceNow, Power BI or similar tools.
• Experience improving workflow from intake to delivery.
• Hands-on tool configuration, automation, or AI tools.
• Strong enablement, communication, and simplification skills.
• Experience in cross-functional environments.

Responsibilities

• Integrate ServiceNow, Azure DevOps, and Power BI for end-to-end visibility.
• Advance intake, execution, and decision-making with practical AI.
• Drive adoption of tools and AI through templates and training.
• Partner with Product, PMO, and Technology to improve governance.
• Deliver AI-driven insights and dashboards to support planning and roadmaps.

Skills

Azure DevOps

ServiceNow

Power BI

Workflow optimization

AI tools

Communication

Cross-functional work

Education

SAFe certification

Lean Portfolio Management

PMP certification

Microsoft Azure AI Fundamentals

Tools

Azure DevOps

ServiceNow

Power BI

Low-code platforms

Job description

Job Title: Portfolio Analyst
Location: Vienna, VA
Type: Contract, long term expected
Compensation: Negotiable
Work Model: Hybrid – 3 days onsite and 2 days remote
Hours: 40 hrs a week
Security Clearance: None but full background check to included criminal, credit and fingerprinting

Responsibilities

Improve how Lending work gets done by connecting tools, data, and workflows across the portfolio.

This role focuses on making ServiceNow, Azure DevOps, and Power BI work together to support intake, execution, and decision-making, while introducing practical AI solutions that simplify work and accelerate delivery.

Success equates to simpler workflows, better visibility, and strong tool adoption across teams.

1. Tool Integration & Flow

• Connect ServiceNow, Azure DevOps, and Power BI
• Enable end-to-end visibility from intake to delivery
• Reduce duplication and manual effort
• Create a single view of portfolio work

2. Portfolio Ways of Working, Governance & AI

• Align tools to support prioritization, sequencing, and delivery governance
• Improve visibility into dependencies, risks, and progress
• Embed agile workflows through consistent tool usage
• Introduce AI into intake, reporting, and planning to improve decisions

3. AI, Automation & Tool Optimization

• Deliver simple, high-value solutions such as copilots for intake, reporting, and analysis
• Implement automated workflows or agents
• Enable AI-driven insights and dashboards
• Improve tools to support planning, roadmaps, and execution tracking

4. Enablement & Adoption

• Drive team adoption of tools and AI
• Provide training, templates, and job aids
• Coach teams on applying tools in real scenarios
• Increase consistency and self-service usage

5. Stakeholder Partnership

• Partner across Product, PMO, and Technology
• Communicate clear, practical solutions
• Continuously improve based on feedback

Qualifications

• Experience with Azure DevOps, ServiceNow, Power BI, or similar tools
• Experience improving workflow from intake to delivery
• Hands-on experience with tool configuration, automation, or AI tools
• Strong enablement, communication, and simplification skills
• Experience in cross-functional environments

Preferred Qualifications / Certifications

• Agile / Lean certifications (e.g., SAFe, Lean Portfolio Management, PMP)
• Agile / Lean certifications (SAFe, LPM, PMP)
• Experience with Power BI or similar reporting/visualization tools
• Power BI or similar visualization tools
• Experience with low-code / no-code platforms or workflow automation tools
• Low-code / no-code automation experience
• Foundational AI certifications (e.g., Microsoft Azure AI Fundamentals or similar)
• AI certifications (e.g., Azure AI Fundamentals)
• Experience building or experimenting with AI agents, copilots, or automation
  frameworks
• Experience building copilots, agents, or automation solutions
• Experience in change management, training, or capability development
• Background in change management or capability development

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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