Porter Manager

Four Queens Hotel & Casino; Las Vegas (NV); On-site; USD 35,000 - 50,000; Full time

Job summary

A prominent hotel and casino in Las Vegas is seeking a Porter Department Supervisor responsible for coordinating and controlling all porter services. The role involves supervising staff, maintaining cleanliness in public areas, and ensuring adherence to operational and fiscal activities. Candidates should have a high school diploma, excellent communication skills, and the ability to manage multiple priorities. Experience in administrative roles is preferred. Evening and weekend availability is required.

Qualifications

• Must possess a high school diploma or equivalent.
• Requires two to four years of administrative experience.
• Proven ability to manage multiple priorities.

Responsibilities

• Supervise all phases of the Porter Department.
• Adhere to staffing levels, budgets, and financial goals.
• Train, coach, and discipline porter staff.

Skills

Professional verbal and written communication skills

Attention to detail

Excellent organizational skills

Ability to manage multiple priorities

Staff supervision

Education

High school diploma or equivalent

Job description

Responsible for coordinating and controlling all area of porter services. Supervises personnel in Porter Department. Responsible for maintaining a high level of cleanliness in all area of the Casino public and office areas.

PRIMARY RESPONSIBILITIES

• Supervising all phases of the Porter Department.
• Adheres to the operational and fiscal activities of the department to include: staffing levels, budgets, and financial goals.
• Supervises porter personnel. Responsible for hiring, training, coaching, and discipline porter staff.
• Suggests procedures to improve the operating quality and efficiency of the department.
• Assists with the investigation and resolution of employee and guest concerns.
• Enforces all company and departmental policies and procedures.
• Participates in departmental brainstorming sessions.
• Completes Human Resources paperwork timely and accurately.
• Other duties as assigned.

KNOWLEDGE AND SKILL REQUIREMENTS

• Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent.
• Duties require professional verbal and written communication skills. Position requires attention to detail and excellent organizational skills. This is normally acquired through a combination of a high school diploma or equivalent and two to four years of administrative experience.
• Must have proven ability to manage multiple priorities and inspire and elevate an individual or a team's performance.

WORKING CONDITIONS

Working conditions are normal for an office environment. Work may require evening, early morning, and week end schedules.