Porter/Maintenance Technician I

AvalonBay Communities; Bothell (WA); On-site; USD 45,500 - 63,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid vacation and holidays

Tuition reimbursement

Employee stock purchase plan

Apartment discount

Job summary

AvalonBay Communities, Inc. seeks a Porter/Custodian in Bothell, WA to maintain the interior and exterior of the community and support a high standard of cleanliness. This full-time role blends custodial duties with light maintenance, delivering a sparkling first impression for residents.

You will perform daily cleaning, assist with moving in/out, and collaborate with team members to uphold safety and quality, while providing excellent customer service to residents.

Qualifications

• 0-1 year of experience in custodial/ maintenance work.
• A valid driver's license.
• Ability to communicate with associates and residents to provide customer service.
• Ability to read and understand policies and procedures including Key Control Policy, Apartment Home Turnover Policy and all Maintenance Emergency policies.
• Ability to identify cleaning and chemical supplies and read SDS, understand proper chemical applications and handling.
• Knowledge of PPE and proper use.
• Basic understanding of emergency systems, shutoffs, locations and operations.
• Knowledge of paint types and paint tools.

Responsibilities

• Perform daily cleaning and maintenance tasks to maintain the appearance of common areas, grounds, and amenities.
• Clean and sanitize high-traffic areas, including lobbies, hallways, elevators, and recreational spaces.
• Monitor and maintain cleanliness of outdoor spaces, including sidewalks, parking lots, and landscaping.
• Ensure trash and recycling areas are regularly emptied and kept tidy.
• Conduct routine inspections to identify and report maintenance or safety concerns.
• Address minor maintenance issues such as light bulb replacement, paint touch-ups, and furniture assembly.
• Assist residents with moving in and out of apartments, including loading/unloading belongings.
• Provide friendly and responsive customer service, addressing residents' needs and concerns in a courteous manner.
• Work collaboratively with the team to ensure a positive resident experience.
• Maintain outdoor landscaping, including mowing lawns, trimming bushes, and planting flowers.
• Keep outdoor areas clear of debris and litter.
• Completing work orders.

Skills

Customer service

Communication

Policy reading

Safety awareness

Job description

OverviewAvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we’ve established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term.

Position TypeFull time

Weekly Scheduled Hours40

StateWashington

CityBothell

Zip Code98012

Total Base Pay Range$45,500.00 - $63,000.00

OverviewAvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we’ve established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term.

Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.

The Role

Are you ready to be a key player in creating pristine living environments that residents are proud to call home? If you have a passion for maintaining cleanliness, ensuring top-notch amenities, and providing a sparkling first impression, then look no further! AvalonBay Communities is searching for a dedicated Porter/Custodian to join our dynamic team.

At AvalonBay, we\'re not just managing properties; we\'re crafting experiences. If you\'re ready to roll up your sleeves and dive into a role where your efforts make a visible difference in the lives of our residents, then read on. This is your opportunity to be a part of something special. Come help us redefine what it means to create a better way to live!

The role of the porter is to maintain the exterior and interior physical condition of the community according to operating and safety standards. This role is a blend of maintenance work and custodial work.

You will...

• Perform daily cleaning and maintenance tasks to maintain the appearance of common areas, grounds, and amenities.
• Clean and sanitize high-traffic areas, including lobbies, hallways, elevators, and recreational spaces.
• Monitor and maintain cleanliness of outdoor spaces, including sidewalks, parking lots, and landscaping.
• Ensure trash and recycling areas are regularly emptied and kept tidy.
• Conduct routine inspections to identify and report maintenance or safety concerns.
• Address minor maintenance issues such as light bulb replacement, paint touch-ups, and furniture assembly.
• Assist residents with moving in and out of apartments, including loading/unloading belongings.
• Provide friendly and responsive customer service, addressing residents' needs and concerns in a courteous manner.
• Work collaboratively with the team to ensure a positive resident experience.
• Maintain outdoor landscaping, including mowing lawns, trimming bushes, and planting flowers.
• Keep outdoor areas clear of debris and litter.
• Completing work orders.

You Have

• 0-1 year of experience in custodial/ maintenance work.
• A valid driver's license.
• Ability to communicate with our associates and residents in order to provide customer service.
• Ability to read and understand policies and procedures including but not limited to Key Control Policy, Apartment Home Turnover Policy and all Maintenance Emergency policies and procedures.
• Ability to identify cleaning and chemical supplies, ability to read and understand Hazard Communication Safety Data Sheets (SDS), ability to understand proper applications of chemicals and general cleaning supplies and ability to frequently handle these products.
• Knowledge of Personal Protective Equipment (PPE) and ability to use properly.
• Basic understanding of emergency systems, shutoffs, locations and sequence of operations.
• Demonstrates knowledge of paint types and paint tools.

How AvalonBay Supports You

We know that our teams are the beating heart of our success and we’re committed to showing our appreciation.

We Offer

• Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (https://jobs.avalonbay.com/benefits) for information.
• Growth based on achievement and promotion from within.
• Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, ‘AvalonBay’s Very Best’ recognition program and others!).
• A 20% discount on our incredible apartment homes.
• A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.

Additional Info

AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.

AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.

AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.

For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (https://www.avaloncommunities.com/california-personnel-privacy-notice/)