Porter

AvalonBay Communities

Lynnwood (WA)

On-site

USD 45,500 - 63,000

Full time

14 days+

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Benefits offered by this job

Comprehensive benefits including health and dental

401(k) with company match

20% discount on apartment homes

Tuition reimbursement

Job summary

A leading property management company is seeking a Porter/Custodian to maintain clean and safe living environments in Lynnwood, WA. The ideal candidate will perform daily cleaning tasks, assist residents, and ensure the upkeep of outdoor areas. This entry-level role requires strong customer service skills and the ability to work collaboratively with a dynamic team. Competitive salary offers and comprehensive benefits are provided for dedicated associates who want to make a difference in the community.

Qualifications

0–1 year of experience in custodial/maintenance work.
A valid driver's license.
Ability to communicate with associates and residents.
Ability to read and understand policies and procedures.
Knowledge of cleaning and chemical supplies.

Responsibilities

Perform daily cleaning and maintenance of common areas.
Clean and sanitize high-traffic areas.
Monitor cleanliness of outdoor spaces.
Conduct routine inspections for maintenance needs.
Provide customer service to residents.

Skills

Custodial work

Customer service

Maintenance tasks

Team collaboration

Ability to use cleaning chemicals safely

Job description

Overview

Creating a better way to live is the purpose that binds AvalonBay associates. At AvalonBay, every day is an opportunity to make a difference in someone's life. Whether it’s helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fellow associates, we are committed to creating an unforgettable experience as a great place to live - and work.

The Role

Are you ready to be a key player in creating pristine living environments that residents are proud to call home? If you have a passion for maintaining cleanliness, ensuring top‑notch amenities, and providing a sparkling first impression, then look no further! AvalonBay Communities is searching for a dedicated Porter/Custodian to join our dynamic team.

At AvalonBay, we're not just managing properties; we're crafting experiences. If you're ready to roll up your sleeves and dive into a role where your efforts make a visible difference in the lives of our residents, then read on. This is your opportunity to be a part of something special. Come help us redefine what it means to create a better way to live!

The role of the porter is to maintain the exterior and interior physical condition of the community according to operating and safety standards. This role is a blend of maintenance work and custodial work.

Responsibilities

Perform daily cleaning and maintenance tasks to maintain the appearance of common areas, grounds, and amenities.
Clean and sanitize high‑traffic areas, including lobbies, hallways, elevators, and recreational spaces.
Monitor and maintain cleanliness of outdoor spaces, including sidewalks, parking lots, and landscaping.
Ensure trash and recycling areas are regularly emptied and kept tidy.
Conduct routine inspections to identify and report maintenance or safety concerns.
Address minor maintenance issues such as light bulb replacement, paint touch‑ups, and furniture assembly.
Assist residents with moving in and out of apartments, including loading/unloading belongings.
Provide friendly and responsive customer service, addressing residents' needs and concerns in a courteous manner.
Work collaboratively with the team to ensure a positive resident experience.
Maintain outdoor landscaping, including mowing lawns, trimming bushes, and planting flowers.
Keep outdoor areas clear of debris and litter.
Complete work orders.

You Have

0–1 year of experience in custodial/maintenance work.
A valid driver's license.
Ability to communicate with our associates and residents to provide customer service.
Ability to read and understand policies and procedures including but not limited to Key Control Policy, Apartment Home Turnover Policy, and all Maintenance Emergency policies and procedures.
Ability to identify cleaning and chemical supplies, read and understand Hazard Communication Safety Data Sheets (SDS), and use chemicals safely.
Knowledge of Personal Protective Equipment (PPE) and ability to use it properly.
Basic understanding of emergency systems, shutoffs, locations, and sequences of operation.
Demonstrates knowledge of paint types and paint tools.

How AvalonBay Supports You

We know that our teams are the beating heart of our success and we’re committed to showing our appreciation.

We offer comprehensive benefits: health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more.

Growth based on achievement and promotion from within.

Associate recognition (a company‑wide program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, “AvalonBay’s Very Best” recognition program and others!).

A 20% discount on our incredible apartment homes.

A culture built on purpose and our core values – Commitment to Integrity, Spirit of Caring, and Focus on Continuous Improvement.

Additional Info

AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.

AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.

AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.

Applications will be accepted on an ongoing basis.

AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.

For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice.

Seniority Level