At Pat Armstrong Ford, we take pride in delivering exceptional service experiences to our customers. Our Service Porter/Customer Service team plays a crucial role in connecting with guests, answering questions, and ensuring a seamless service visit for our guests.
Responsibilities
- Provide exceptional customer service by greeting guests and taking them to the correct person for their appointment.
- Pick up & deliver guests’ vehicles for Service appointments.
- Shuttle our guests to local area while their vehicle is in Service.
- Ensure the cleanliness and maintenance of the shuttle and rental vehicles, including fueling and reporting any mechanical issues or damages.
- Keeping track of vehicle locations on the lot and maintaining lot tidiness.
- Clean vehicles for Sales and Service departments.
- Moving and parking cars on the lot.
- Be able to manage various tasks daily to ensure great customer service and that our operations run smoothly.
- Be a team player.
- Tech-savvy – must be able to operate dispatching and map apps on mobile phones.
Requirements
- High school diploma or equivalent
- Previous experience in customer service (preferred)
- Valid driver's license
- Must be 18 years or older
Benefits
- Opportunities for growth and advancement within our dealership
- Positive and supportive work environment
- 401k, medical, dental and PTO
If you’re ready to contribute to our team’s success and provide top-notch service to our valued guests, apply today!