Porter

Cardinal Group Companies; Ames (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in real estate management is seeking a Porter to maintain the cleanliness and appearance of properties. This role involves physical labor, customer service, and teamwork to ensure resident satisfaction. Candidates should have a positive attitude, be able to lift 50 lbs, and possess a high school diploma. Join a dynamic team and contribute to maintaining a welcoming environment for residents.

Qualifications

• Ability to lift 50 lbs and stand for up to 8 hours.
• Positive attitude and enthusiasm in customer service.

Responsibilities

• Maintain cleanliness of common areas and apartments.
• Assist with apartment turnovers and communicate with management.
• Ensure safety and compliance with policies.

Skills

Customer Service

Organization

Communication

Education

High School Diploma

Tools

Hand Tools

Power Tools

Job description

COMPENSATION: Hourly Rate

SUMMARY

As a Porter, you will be responsible for maintaining the common areas of the property and apartments prior to move-in.

RESPONSIBILITIES (Including but not limited to)

• Consistently demonstrate exemplary principles of customer service and teamwork.
• Maintain a safe, tidy and sanitary clubhouse, office, model, and all other common areas.
• Ensure that the property is free of trash, debris and animal waste.
• Ensure the cleanliness of the dumpster areas and necessary preparation for trash pick-up.
• Ensure that the grass and landscaping are well maintained, including the watering of flowers.
• Ensure the best possible appearance of each apartment prior to new resident move-in.
• Advise supervisor of items needing additional attention in the apartment; i.e. ripped carpet, torn linoleum, window or door repair, etc.
• Provide assistance with apartment turnovers as directed.
• Communicate with the Property Manager or Service Manager regarding any problems with maintenance or curb appeal that requires further attention.
• Respond appropriately to emergencies, according to policies and procedures.
• Participate in and attend all required in-service training sessions.
• Ensure understanding and compliance with all policies and procedures.
• Contribute to resident satisfaction by ensuring that customer’s expectations are met or exceeded.
• Participates in Cardinal U training as required.

QUALIFICATIONS

• Ability to organize and manage multiple priorities.
• Positive attitude, enthusiasm and energy while providing exceptional customer service.
• Ability to use hand and power tools.
• Must be able to lift 50 lbs.
• Must be able to stand, walk, and complete physical labor for up to eight hours per day.
• Ability to communicate and comprehend in English.
• High School Diploma or equivalent.
• Ability to embody the Cardinal Culture and Cardinal Core Values every day.

CANDIDATES WITH THE FOLLOWING CAREER EXPERIENCE PREFERRED:

• Custodian
• Janitorial
• Janitor
• Landscaping
• General Labor

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work both inside and outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet.

The Team Member must be able to push, pull, lift, carry, or maneuver weights of up to fifty (50) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.

About the company

Cardinal Group is your fully-integrated real estate partner. We handle everything from real estate investments to property management.