Portable Restroom Operations Leader

TidyInc; Salem (VA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Holidays

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K with matching

Cell phone reimbursement

Job summary

Tidy Services in the Roanoke area is seeking a Portable Restroom Service Supervisor to lead a team of 5–7 service technicians. You will oversee cleaning, servicing, and repair of portable restrooms and related products, mentoring staff and ensuring quality service at client sites including homes, construction sites, schools, and events.

This management role requires strong leadership, the ability to adapt to changing daily conditions, and a focus on safety, efficiency, and customer satisfaction.

Qualifications

• Experience leading frontline teams in field service or operations.
• Ability to train and coach staff while maintaining professionalism.
• Strong written and verbal communication with customers and staff.
• Proven ability to organize, multitask, and stay flexible under pressure.

Responsibilities

• Manage day-to-day operations for portable toilet services at Salem, VA location.
• Ensure all weekly/monthly service stops are completed on schedule.
• Coordinate routing with dispatchers to maximize efficiency and customer satisfaction.
• Manage end-of-day check-in process, reporting service, safety, and equipment issues.
• Lead driver meetings and coordinate with other departments for training and updates.
• Ensure new drivers are trained to company standards and performance.
• Develop reports and analyses for operational performance and efficiency.
• Set and monitor productivity, service, and safety targets for each driver.
• Ensure driver compliance with safety checks, DOT/OSHA requirements, and records.

Skills

Leadership

Team management

Customer service

Organizational skills

Communication

Problem solving

Education

Bachelor's degree in business, logistics, or related field

High School Diploma or GED

Tools

Microsoft Office

Job description

Tidy Services in the Roanoke area is seeking a Portable Restroom Service Supervisor to lead a team of 5–7 service technicians. You will oversee cleaning, servicing, and repair of portable restrooms and related products, mentoring staff and ensuring quality service at client sites including homes, construction sites, schools, and events.

This management role requires strong leadership, the ability to adapt to changing daily conditions, and a focus on safety, efficiency, and customer satisfaction.