Port Services Engineer

Wilh. Wilhelmsen Holding ASA; Tennessee; On-site; USD 67,500 - 82,500; Full time

Benefits offered by this job

Fun workplace

Competitive pay

Generous PTO

Career advancement

Global opportunities

Job summary

Wilhelmsen Ships Services in the Houston, TX area is seeking a Port Service Engineer to promote marine products and services at ports and terminals. You will provide technical support, conduct chemical tests, and run product demonstrations to keep customers informed about campaigns.

The role involves visiting vessels, building relationships with Ports, Terminals, and ship agents, and reporting outcomes and opportunities.

Qualifications

• Medium vocational technical or marine training.
• Minimum 3 years of experience in the marine industry.
• Effective communication in a multinational environment.
• Ability to work independently as well as in a team.
• Ability to lift over 50 pounds.

Responsibilities

• Promote WSS products and services to current and potential customers.
• Identify opportunities with Ports, Terminals, Dry Docks, Repair Yards and Ship’s Agents; communicate ahead of arrival to provide first‑class service.
• Visit vessels for specific services and assist crew for port deliveries where applicable.
• Visit vessels according to prioritized customer category and highest global business value; report outcomes and create relevant leads.
• Promote all solutions and carry out defined services and inspections/installations as defined with the Area Technical Sales Manager.
• Complete and issue relevant documentation after every visit/service on board.
• Ensure the port service interaction is professional, valuable and pleasant for customers.
• Obtain customer feedback and report in Salesforce, including any complaints if necessary.
• Report back to Area Technical Sales Manager on competitor activities in the Port.
• Support customer and sales force when vessels are sold or bought (cylinder count, new orders, additional product/services needed).

Skills

Marine training

Communication

Teamwork

Physical strength

Marine industry experience

Job description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Ships Services is seeking a Port Service Engineer in Houston, Texas area. As a Port Service Engineer, you will be responsible for selling and promoting marine products, services and concepts in a professional way while in ports and at terminals. You will also provide technical support, chemical tests, product demonstrations and ensure customers are aware of ongoing campaigns.

Why Should You Apply?

• Fun and diverse workplace
• Competitive pay and benefits package
• Generous paid time off
• Great opportunities for advancement
• Opportunity to work in a global capacity

Role Overview

Wilhelmsen Ships Services is seeking a Port Service Engineer in the Houston, Texas area. As a Port Service Engineer, you will be responsible for selling and promoting marine products, services and concepts in a professional way while in ports and at terminals. You will also provide technical support, chemical tests, product demonstrations and ensure customers are aware of ongoing campaigns.

Main Responsibilities

• Promote WSS products and services to current and potential customers.
• Initiate and maintain continuous contact with Ports, Terminals, Dry Docks, Repair Yards and Ship’s Agents to identify opportunities and obtain information concerning Charterers, vessel arrival times, names of the Captain, Superintendents and other senior members of the crew, and communicate with them before or on arrival to provide them first‑class service.
• Visit vessels upon request for specific services, assist vessel’s crew for port deliveries where applicable.
• Visit vessels according to the prioritized customer category and highest global business value and sales potential; report back the vessel visit outcome in the system and create relevant leads.
• Possess the required and defined technical competencies agreed with the Area Technical Sales Manager and be able to promote all solutions and carry out defined services and inspections/installations.
• Complete and issue relevant documentation after every visit/service on board.
• Ensure that the customers experience the port service interaction as professional, valuable and pleasant.
• Obtain customer feedback concerning any matters affecting customer satisfaction and report back in Salesforce, including reporting of any customer complaint if necessary.
• Report back to Area Technical Sales Manager on competitor activities in the Port.
• Support customer and sales force when vessels will be sold / bought (cylinder count, new orders, additional product/services needed).

Qualifications

• Medium vocational technical or marine training.
• Minimum 3 years of experience in the marine industry.
• Ability to communicate effectively within a multinational environment.
• Ability to work independently as well as in a team.
• Ability to lift over 50 pounds.

Compensation

Starting range $75,000.00. Must be eligible to work in the US.

Equal Employment Opportunity

Wilhelmsen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.