Port Services Engineer

Wilhelmsen Ships Service; Miami (FL); On-site; USD 66,300 - 89,700; Full time

Benefits offered by this job

Competitive pay and benefits package

Generous paid time off

Great opportunities for advancement

Global opportunities

Job summary

Wilhelmsen Ships Services in Florida is seeking a Port Service Engineer to promote marine products and provide technical support at ports and terminals. You will visit vessels, communicate with crews, and ensure high-quality service in a dynamic maritime environment.

The role requires 3+ years in the marine industry, the ability to lift over 50 pounds, and strong communication in a multinational setting. Eligible candidates must be authorized to work in the United States and join a global team.

Qualifications

• Medium vocational technical or marine training.
• Minimum 3 years of experience in the marine industry.
• Ability to communicate effectively within a multinational environment.
• Ability to work independently as well as in a team.
• Ability to lift over 50 pounds.

Responsibilities

• Promote Wilhelmsen Ships Services products and services to customers.
• Visit vessels and terminals to provide port services and support.
• Maintain contact with ports, terminals, and ship officers to identify opportunities.
• Support customers and sales in vessel-related activities and service deliveries.
• Document visits and outcomes in the company system and report results.

Skills

Effective communication

Teamwork

Multinational environment

Education

Marine training / technical background

Job description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Wilhelmsen Ships Services is seeking a Port Service Engineer in the Florida area.

As a Port Service Engineer, you will be responsible for selling and promoting marine products, services and concepts in a professional way while in ports and at terminals. To satisfy the immediate needs of our customers in the port, you will always make the customers aware of ongoing campaigns and provide technical support, chemical tests and product demonstrations as required or identified as necessary. The position reports to the Area Technical Sales Manager.

Why Should You Apply?

• Fun and diverse workplace
• Competitive pay and benefits package
• Generous paid time off
• Great opportunities for advancement
• Opportunity to work in a global capacity

Main Responsibilities

• Promote WSS products and services to current and potential customers.
• Initiate and maintain continuous contact with Ports, Terminals, Dry Docks Repair Yards and Ship’s Agents to identify opportunities and obtain information concerning Charterers, vessel arrival times, names of the Captain, Superintendents and other senior members of the crew, to communicate with them before or on arrival and provide them first class service to ensure that any order or enquiries will be given to WSS and not to an alternative local supplier.
• Visit vessels upon request for specific services, assist vessel’s crew for port deliveries where applicable.
• Visit vessels according to the prioritized customer category and highest global business value and sales potential.
• Report back the vessel visit outcome in the system and create relevant leads.
• To possess the required and defined technical competencies that is agreed with the Area Technical Sales Manager, and thus able to promote all Solutions and carry out defined services and inspections/installations.
• Complete and issue relevant documentation after every visit/service on board.
• Ensure that the customers experience the port service interaction as professional, valuable and pleasant.
• Obtain customer feedback concerning any matters affecting customer satisfaction and report back in Salesforce, including reporting of any customer complaint if necessary.
• Report back to Area Technical Sales Manager (Sales) on competitor activities in the Port.
• Support customer and sales force when vessels will be sold or bought (cylinder count, new orders, additional product/services needed).

Qualifications

• Medium vocational technical or marine training.
• Minimum 3 years of experience in the marine industry.
• Ability to communicate effectively within a multinational environment.
• Ability to work independently as well as in a team.
• Ability to lift over 50 pounds.

Wilhelmsen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Compensation range depending on experience. Starting range $78,000.00.

Must be eligible to work in the US.

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