Port Quality Technician & Diagnostics Lead

Porsche Cars North America; Davisville (WV); On-site; USD 73,000 - 102,000; Full time

Benefits offered by this job

Paid Vacation

Medical, dental and vision coverage

401(k) match

Tuition and certification reimburse

Job summary

Porsche Cars North America (PCNA) is seeking a Port Quality Technical Specialist - Davisville to provide hands‑on technical and operational support at Porsche port operations. You will diagnose, repair, inspect, evaluate quality concerns, process warranty claims, and conduct quality‑control activities across Porsche models in a port environment.

You will collaborate with Port Operations, Vehicle Logistics, Quality Engineering, and Porsche AG to ensure port quality standards are met while

Qualifications

• Degree in Automotive Technology or equivalent required.
• ASE certifications preferred.
• Completion of the Certified Porsche Technology Apprenticeship Program (PTAP) or equivalent Porsche technical training highly valued.
• Porsche Silver or Gold Level Certified Porsche Technician (ZPT) certification highly valued.
• Porsche High‑Voltage Technician (HVT) certification highly valued.
• Forklift experience and/or certification highly valued.
• Valid driver license and driving record that meet company requirements required.
• Ability to meet security and background requirements for port access required.

Responsibilities

• Perform hands-on diagnostics and mechanical, electrical, and software repairs on Porsche vehicles.
• Identify, evaluate, document, and report product quality concerns; elevate potential defects to PCNA Quality Engineering, Technical Support, and Porsche AG as appropriate.
• Execute and document Port Quality Actions, workshop campaigns, technical bulletins and other corrective measures across all Porsche models.
• Plan and complete time-sensitive port quality projects to support efficient vehicle release and PCNA wholesale objectives.
• Perform and confirm completion of Pre-delivery Inspections (PDIs) and other required vehicle inspections in accordance with Porsche quality standards.
• Create, submit, and document PCSS warranty claims for warrantable repairs completed at the port.
• Process warranty parts returns to Parts Distribution Centers and/or Porsche AG in accordance with established procedures.
• Manage spare-parts inventory, damage claims, parts returns and related documentation to support operational efficiency and cost control.
• Inspect transportation damage before and after repair; support Vehicle Logistics with damage analysis, repair recommendations and repair estimates.
• Conduct quality-control inspections and provide technical oversight for repairs performed by port processor personnel and outside repair providers.
• Serve as technical lead for specialized Port Quality Action rework teams at North American ports when assigned.
• Maintain port workshop tools, diagnostic equipment and related assets in safe and proper working condition; identify additional equipment needs for port operations.
• Support new-model, pre-production, and early-phase vehicle activities at the port by developing familiarity with emerging vehicle technologies and identifying potential concerns.
• Maintain and advance technical expertise through Porsche training programs and hands-on experience with current and emerging vehicle technologies.
• Perform other duties as assigned by the local Port Manager or Manager, Initial and Port Quality.

Skills

Diagnostics

Mechanical repair

Electrical systems

Software diagnostics

Documentation

Education

Degree in Automotive Technology

ASE Certifications preferred

PTAP training valued

Porsche technician (ZPT) valued

HVT certification valued

Tools

Microsoft Office

Job description

Porsche Cars North America (PCNA) is seeking a Port Quality Technical Specialist - Davisville to provide hands‑on technical and operational support at Porsche port operations. You will diagnose, repair, inspect, evaluate quality concerns, process warranty claims, and conduct quality‑control activities across Porsche models in a port environment.

You will collaborate with Port Operations, Vehicle Logistics, Quality Engineering, and Porsche AG to ensure port quality standards are met while