Port Quality Lead - Automotive Diagnostics & Warranty

Porsche AG; Davisville (RI); On-site; USD 73,000 - 102,000; Full time

Benefits offered by this job

Paid Vacation

Paid Holidays

Paid Sick leave

401(k) match

Medical, dental and vision coverage

Tuition and certification" reimbursed

Life Insurance

Short and Long Term Disability

Subsidized Porsche and VW leasing

Job summary

Porsche AG is seeking a Port Quality Technical Specialist in Davisville, RI, to provide hands-on diagnostics, repairs, and quality evaluations across Porsche models at the port. You will document product quality concerns, drive warranty processes, and collaborate with Quality Engineering, Vehicle Logistics, and port teams to ensure high standards.

The role requires 2+ years in Porsche automotive technical work, PTAP or equivalent training is valued, and travel of ~20–30% across NA and

Qualifications

• Degree in Automotive Technology or an equivalent combination of education, technical training, and relevant experience required.
• Completion of the Certified Porsche Technology Apprenticeship Program (PTAP) or equivalent Porsche technical training highly valued.
• Porsche Silver or Gold Level Certified Porsche Technician (ZPT) certification highly valued.
• Porsche High‑Voltage Technician (HVT) certification highly valued.
• Forklift experience and/or certification highly valued.
• Valid driver license and driving record that meet company requirements required.
• Ability to meet security and background requirements for port access required.

Responsibilities

• Perform hands-on diagnostics and mechanical, electrical, and software repairs on Porsche vehicles.
• Identify, evaluate, document, and report product quality concerns; elevate potential defects to PCNA Quality Engineering, Technical Support, and Porsche AG as appropriate.
• Execute Port Quality Actions, workshop campaigns, technical bulletins, and other corrective measures across Porsche models.
• Plan and complete time-sensitive port quality projects to support vehicle release and PCNA wholesale objectives.
• Perform and confirm completion of Pre-delivery Inspections (PDIs) and other required vehicle inspections.
• Create, submit, and document PCSS warranty claims for warrantable repairs completed at the port.
• Process warranty parts returns to Parts Distribution Centers and/or Porsche AG.
• Manage spare-parts inventory, damage claims, parts returns, and related documentation.
• Inspect transportation damage and support repair estimates and recommendations.
• Provide technical oversight for repairs performed by port processor personnel and outside providers.

Skills

Hands-on diagnostics

Mechanical expertise

Electrical knowledge

Software diagnostics

Warranty processes

Documentation & reporting

Communication & collaboration

Port operations knowledge

Education

Automotive Technology degree

PTAP / Porsche training

Porsche Technician (ZPT)

Porsche HV Technician (HVT)

Forklift certification

Driver license & clean record

Security/background clearance

Tools

Microsoft Office

Porsche AfterSales systems

Job description

Porsche AG is seeking a Port Quality Technical Specialist in Davisville, RI, to provide hands-on diagnostics, repairs, and quality evaluations across Porsche models at the port. You will document product quality concerns, drive warranty processes, and collaborate with Quality Engineering, Vehicle Logistics, and port teams to ensure high standards.

The role requires 2+ years in Porsche automotive technical work, PTAP or equivalent training is valued, and travel of ~20–30% across NA and