Port Operations Internship

XANTERRA TRAVEL COLLECTION; Miami (FL); On-site; USD 22,000 - 28,000; Full time

Job summary

Windstar Cruises is seeking a motivated Port Operations Intern to join our Marine Operations team. The internship offers hands-on exposure to daily operations across a global cruise line, working with the Port Operations team and collaborating with several departments.

The intern will help maintain port information and support data migration to MXP. The role provides a pathway to learn how port booking and budgeting intersect with enterprise systems, with mentorship from an experienced Port

Qualifications

• Pursuing degree in Operations, Logistics, Supply Chain, Business, Hospitality, or related field.
• Proficiency with Microsoft Office 365, including Copilot.
• Strong analytical skills and attention to detail.
• Clear, professional written and verbal communication.
• Ability to work independently and manage priorities in a fast-paced operational environment.
• Genuine interest in the cruise, maritime, or travel industry.

Responsibilities

• Support day-to-day port operations activities across a global network of destinations.
• Help maintain and update port information, documentation, and administrative records.
• Assist with the transfer and validation of port booking and budgeting data into MXP.
• Coordinate and communicate with Windstar port agents in multiple regions worldwide.
• Support the review of Requests for Proposal (RFPs) for Windstar port agent services.
• Identify opportunities to streamline and improve port operational processes.
• Gain cross‑departmental exposure to marine, safety, environmental, security, and public health functions.
• Participate in team meetings and contribute ideas as part of a collaborative, fast-paced operations team.

Skills

Strong analytical skills

Clear written and verbal communication

Ability to work independently

Education

Pursuing a degree in Operations, Logistics, Supply Chain, Business, Hospitality or related field

Tools

Microsoft Office 365 (Copilot)

Job description

Overview

Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world. Our mission is to imagine and deliver personalized and immersive experiences 180 degrees from ordinary. We enrich people’s perspective through inspired travel.

Our Mission: Enriching Lives Through Travel

Our Values: Guest Obsessed, Open and Inviting, Fun-Loving and Focused, Light-Hearted and Genuine, Casual Yet Polished, Safe and Responsible.

Windstar Cruises is looking for a motivated Port Operations Intern to join our Marine Operations team. This internship offers hands‑on exposure to the daily workings of a global cruise line, with the intern working directly alongside the Port Operations team and collaborating with colleagues across various departments. The intern will help maintain and improve port information across Windstar's global network of destinations and will support the migration of port booking and budgeting data to MXP.

This is a strong opportunity to build a working knowledge of port and marine operations, gain exposure to enterprise operational systems, and contribute to real projects that support Windstar's fleet worldwide.

This internship will be based in Windstar Cruises' Corporate Offices in Doral, FL.

Responsibilities

• What You'll Do:
  • Support day-to-day port operations activities across a global network of destinations.
  • Help maintain and update port information, documentation, and administrative records.
  • Assist with the transfer and validation of port booking and budgeting data into MXP.
  • Coordinate and communicate with Windstar port agents in multiple regions worldwide.
  • Support the review of Requests for Proposal (RFPs) for Windstar port agent services.
  • Identify opportunities to streamline and improve port operational processes.
  • Gain cross‑departmental exposure to marine, safety, environmental, security, and public health functions.
  • Participate in team meetings and contribute ideas as part of a collaborative, fast‑paced operations team.
• What You’ll Gain:
  • Broad, real-world exposure to all facets of marine and port operations at a global cruise line.
  • Direct experience with an enterprise cruise‑industry software platform (MXP).
  • The chance to build relationships with port agents and operations professionals around the world.
  • Mentorship from an experienced Port Operations team within a growing, award‑winning company.

Qualifications

• Currently pursuing a degree in Operations, Logistics, Supply Chain, Business, Hospitality, or a related field.
• Proficiency with Microsoft Office 365, including Copilot.
• Strong analytical skills and attention to detail.
• Clear, professional written and verbal communication.
• Ability to work independently and manage priorities in a fast‑paced operational environment.
• Genuine interest in the cruise, maritime, or travel industry.

EEO:Windstaris committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.