Port Operations Data Analyst — Hybrid (KPI Insights)

Ocean Network Express North America; Richmond (VA); Hybrid; USD 50,000 - 65,000; Full time

Job summary

Ocean Network Express is seeking an Analyst, Port Operations Support in a hybrid role based in the United States, with three days in the office weekly. You will support terminal operations data analysis, KPI reporting, and process improvements across US and Canada.

The role requires 1+ years of analytics experience, a Bachelor's Degree preferred, and proficiency with Google apps and Excel. Salary range is $50,000–$65,000 with a comprehensive benefits package.

Qualifications

• Bachelor's degree preferred.
• 1+ years of general analytics experience.
• Strong analytical mindset with attention to detail.

Responsibilities

• Provide support to East, Gulf and West Coast Port Operation teams and Port Operations Support Manager.
• Source data to maintain weekly KPIs and service quality measures for marine terminals and port gateways.
• Analyze data trends and provide recommendations to anticipate changes in operations.
• Contribute to division-wide process improvement projects with key stakeholders.
• Support adoption of best practices across North American terminal operations.

Skills

Google Apps

Excel

Data analysis tools

AI tools

Education

Bachelor's Degree

Tools

G-Sheets (Pivot tables)

Job description

Ocean Network Express is seeking an Analyst, Port Operations Support in a hybrid role based in the United States, with three days in the office weekly. You will support terminal operations data analysis, KPI reporting, and process improvements across US and Canada.

The role requires 1+ years of analytics experience, a Bachelor's Degree preferred, and proficiency with Google apps and Excel. Salary range is $50,000–$65,000 with a comprehensive benefits package.