Port of Entry CSR II: Permits, Cash & Compliance

State of Arizona Enterprise Technology (ASET); Topock (AZ); Sur place; USD 31 000 - 38 000; Plein temps

Avantages offerts par ce poste

Sick leave

Vacation with 10 paid holidays peryear

Paid Parental Leave

Health and dental insurance

Retirement plan

Life insurance

Résumé du poste

Arizona Department of Transportation (ADOT) seeks a Customer Service Representative 2 in Topock, AZ. The role handles motor vehicle rule inquiries, issues permits, collects fees, and supports load/weight activities at the Port of Entry.

The CSR 2 interacts with the public and other agencies, may rotate shifts, and requires a background check; driver’s license checks apply for state business travel.

Qualifications

• 2+ years administrative and/or operations support experience.
• A weight master certification is preferred.

Responsabilités

• Answer inquiries about motor vehicle rules and regulations; provide information to various agencies.
• Issue permits, collect fees and taxes; reconcile cash receipts daily.
• Examine vehicle registrations and documents for authenticity; assist with weighing.
• Identify enforcement needs and refer to officers; maintain confidential materials.
• Work across shifts; potential overnight travel and background checks.

Connaissances

Relationship building

Math & analysis

Problem solving

Multitasking

Decision making & communication

Google Workspace

Outils

Spillman CAD RMS

Query Analyzer

Livescan

Armani

Description du poste

Arizona Department of Transportation (ADOT) seeks a Customer Service Representative 2 in Topock, AZ. The role handles motor vehicle rule inquiries, issues permits, collects fees, and supports load/weight activities at the Port of Entry.

The CSR 2 interacts with the public and other agencies, may rotate shifts, and requires a background check; driver’s license checks apply for state business travel.