Port/Drayage Dispatcher & Driver Manager

Cargomatic; City of Long Beach (NY); On-site; USD 62,000 - 83,000; Full time

Job summary

Atlas Marine, a motor carrier division of Cargomatic, is seeking an experienced Dispatcher/Driver Manager for our Long Beach facility in CA. This on-site role involves high-volume scheduling, dispatching, and problem resolution for owner-operators and third-party drivers.

The candidate must have Port/Drayage dispatch experience, strong communication, and the ability to work in a fast-paced environment. Bilingual Spanish/English is a plus. Relocation assistance is not offered.

Qualifications

• Minimum of 2 years Port/Drayage Dispatcher experience.
• Ability to thrive in a fast-paced, deadline-driven environment and work with urgency.
• Strong knowledge of logistical concepts, supply chain terminology, and dispatch best practices.
• Ability to analyze complex situations and make productive decisions based on informed judgment.
• Exceptional communication skills and attention to detail.
• Strong negotiation skills and the ability to overcome objections.
• Ability to multitask and prioritize daily tasks.
• Bilingual Spanish/English is a plus.

Responsibilities

• Schedule and dispatch owner-operators and third-party drivers and carriers hauling under Cargomatic's SCAC code (high-volume).
• Plan routes to ensure that pick-ups and deliveries are completed efficiently and on schedule.
• Build strong relationships with Cargomatic's owner-operators and carriers.
• Assess driver and vehicle capability for each requested haul.
• Track and trace shipments.
• Problem-solve and communicate any issues, delays, or concerns with shipments.
• Ensure accurate and timely reporting and data entry.
• Provide exceptional customer service to carriers and internal/external customers.
• Navigate Cargomatic’s proprietary software to manage daily operations and loads.
• Perform operational/administrative responsibilities as needed.

Skills

Port/Drayage Dispatch

Fast-paced environment

Logistics knowledge

Decision making

Communication skills

Negotiation skills

Multitasking

Bilingual Spanish/English

Job description

Atlas Marine, a motor carrier division of Cargomatic, is seeking an experienced Dispatcher/Driver Manager for our Long Beach facility in CA. This on-site role involves high-volume scheduling, dispatching, and problem resolution for owner-operators and third-party drivers.

The candidate must have Port/Drayage dispatch experience, strong communication, and the ability to work in a fast-paced environment. Bilingual Spanish/English is a plus. Relocation assistance is not offered.