Port Agent-Baggage Handler

SP+; Seattle (WA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking dedicated Cruise/Port Agents to ensure smooth operations between the port and airport. This role emphasizes strong customer service skills and the ability to meet strict delivery schedules. Candidates will be responsible for sorting and loading luggage, driving delivery trucks, and maintaining safety standards. With flexible shifts and comprehensive training provided, this position offers a great opportunity for those looking to start their career in a dynamic environment. Join a team that values professionalism and offers competitive benefits, including medical and dental insurance, as well as bonuses for retention and referrals.

Benefits

401(k)

Medical Insurance

Dental Insurance

Vision Insurance

Retention Bonuses

Referral Bonuses

Paid Training

TWIC Badge Provided

Qualifications

• Must be at least 18 years of age and authorized to work in the US.
• Valid driver's license and clean driving record required.

Responsibilities

• Sort, tag, and load luggage into cages and trucks.
• Drive delivery box truck safely and perform vehicle inspections.

Skills

Customer Service Skills

Verbal Communication

Written Communication

Ability to Lift 70 lbs

Driving Skills

Education

High School Diploma

Job description

Cruise/Port Agent will travel between The Port and the Airport locations. This position requires strong customer service skills as well as meeting a strict delivery schedule.

You will...

• Sorting, tagging, and loading luggage into cages
• Sealing cages and loading into truck
• Performing daily vehicle inspections
• Driving delivery box truck safely and lawfully on highways and local streets
• Operating radio to communicate with dispatcher and supervisors
• Unloading cages off truck
• Unloading luggage from cages

You have...

**This location requires employees to be vaccinated against COVID-19 as a condition of employment, subject to any valid medical or religious accommodation.**

• Must be at least 18 years of age
• Be authorized to work in the United States
• Have a valid driver's license and a clean driving record
• Available to work Friday through Tuesday morning
• Must be able to clear a background and drug screen
• Must be able to lift up to 70 lbs consistently throughout the shift
• Experience in customer service preferred
• Strong verbal and written communication skills, using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers
• Able to work in various outside weather conditions (hot, cold, rain, etc.)
• Complete all required training including airport compliance
• Able to obtain an airport, port, and TWIC badge

Appearance Guidelines

Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and consistent with the company's standards.

• For all male employees, a fully grown, well-maintained mustache, beard, or goatee is permitted
• Facial hair must be neatly trimmed to one-fourth inch in length and may not present an unkempt appearance
• No visible tattoos or body piercings are allowed. Tattoos must be covered by your uniform or other means as approved by management
• Clean and well-maintained approved uniforms must be worn on shift
• Additional requirements may be specified by management

While performing the duties of this job, the employee is regularly required to use hands and fingers and communicate with customers and colleagues. The employee frequently sits, reaches with hands and arms, stands, walks, and may need to climb, balance, stoop, kneel, and crouch. The employee must be able to twist, turn, stretch, and bend regularly. Lifting and moving up to 75 pounds is required. The ability to move quickly is essential. Specific vision abilities include close vision, peripheral vision, and the ability to adjust focus.

Additional Information

• Full-time or part-time
• Benefits include 401(k), medical, dental, and vision insurance
• Retention and referral bonuses offered
• TWIC Badge provided, which includes TSA Precheck (valued at $125)
• No experience needed; paid training provided