Porsche Parts Advisor

Fletcher-Jones-Automotive-Group-1; Long Beach (CA); In loco; USD 93.000 - 103.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Vision insurance

Paid vacation

401(k)

401(k) matching

Flexible spending account

Life insurance

Employee assistance plan

Disability insurance

Descrizione del lavoro

Porsche Long Beach is seeking a Parts Advisor to support the Service Department by identifying, sourcing, and distributing automotive parts and accessories. You will assist customers, verify part numbers, and manage orders with a focus on accuracy and speed.

The ideal candidate has automotive parts knowledge, strong customer service, and the ability to thrive in a fast-paced dealership environment. Benefits include health and vision insurance, paid vacation, 401(k) and matching, flexible

Competenze

• Identify, source and sell automotive parts and accessories.
• Provide excellent customer service to retail and wholesale customers.
• Research part numbers, compatibility, availability and pricing using catalogs and dealership systems.
• Process orders, invoices, returns, and special orders accurately.

Mansioni

• Assist retail, wholesale, and internal customers with parts.
• Research and verify part numbers and pricing.
• Process orders, invoices, returns, and special orders.
• Coordinate with Service Advisors and Technicians to ensure parts availability.
• Monitor part availability and backorders; communicate status.
• Maintain organized stock and assist with inventory counts.
• Promote parts and accessories sales with professional service.

Conoscenze

Automotive parts knowledge

Customer service

Communication skills

Organizational skills

Team collaboration

Sales orientation

Strumenti

Dealership management systems

Electronic parts catalogs

Descrizione del lavoro

At Porsche Long Beach our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to remain part of the nation’s #1 family-owned automotive group. We are seeking to hire a Parts Advisor as we continue to change the industry.

Our Parts Advisors play an important role in supporting the dealership's Service Department and providing exceptional service to retail and wholesale customers. This position is responsible for identifying, sourcing, and distributing automotive parts and accessories while ensuring accuracy, timely availability, and efficient inventory management. The ideal candidate is detail-oriented, customer-focused, and knowledgeable about automotive parts, with the ability to thrive in a fast-paced dealership environment.

What You Will Do

• Assist retail, wholesale, and internal customers with identifying, selecting, and purchasing automotive parts and accessories.


• Research and verify part numbers, compatibility, availability, and pricing using manufacturer catalogs and dealership systems.


• Process parts orders, invoices, returns, and special orders accurately and efficiently.


• Coordinate with Service Advisors and Technicians to ensure parts are available to support timely vehicle repairs.


• Monitor parts availability, track backorders, and communicate order status and delivery expectations.


• Support inventory accuracy by maintaining organized stock, assisting with inventory counts, and following established procedures.


• Promote parts and accessory sales while delivering professional, knowledgeable, and responsive customer service.

What We Are Looking For

• Previous automotive parts experience preferred, ideally in a dealership environment.


• Knowledge of automotive parts, components, and manufacturer parts catalogs.


• Strong customer service and communication skills with the ability to build positive working relationships.


• Excellent organizational skills, attention to detail, and ability to manage multiple priorities.


• Proficiency with dealership management systems, electronic parts catalogs, and basic computer applications.


• Ability to work collaboratively with Service, Sales, and Parts Department personnel.


• Dependable, accountable, and committed to accuracy, efficiency, and customer satisfaction.


• Health insurance


• Vision insurance


• Paid vacation


• 401(k)


• 401(k) matching


• Flexible spending account


• Life insurance


• Employee assistance plan


• Disability insurance

Pay: $93,100 - $103,300 / year is the expected total annual earnings after factoring in all forms of compensation including hourly pay, commissions, overtime, benefits (vacation and sick), etc. The hourly rate for this position is $23.00 per hour. Commissions range from $48,000 to $58,200 per year based on performance.

At Porsche Long Beach, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.