Porsche Parts Advisor

Fletcher Jones Automotive Group; City of Long Beach (NY); On-site; USD 93,000 - 103,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid vacation

Paid sick time

401(k)

401(k) matching

Flexible spending account

Professional development assistance

Life insurance

Employee assistance plan

Disability insurance

Job summary

Porsche Long Beach, part of the Fletcher Jones Automotive Group, is seeking a Parts Advisor to support the Service Department with accurate parts identification, sourcing, and fast, friendly service. You will handle part numbers, pricing, and orders while coordinating with technicians and advisors to keep repairs on track.

The ideal candidate brings hands-on parts experience, strong customer service skills, and proficiency with dealership systems and catalogs.

Qualifications

• Experience with automotive parts and catalogs preferred.
• Strong customer service and communication skills.
• Ability to work in a fast-paced dealership environment.

Responsibilities

• Assist retail, wholesale, and internal customers with identifying, selecting, and purchasing parts.
• Research part numbers, compatibility, availability, and pricing using catalogs and systems.
• Process orders, invoices, returns, and special orders accurately.
• Coordinate with Service Advisors to ensure parts availability for repairs.
• Monitor availability, backorders, and communicate status and delivery expectations.
• Maintain inventory accuracy and participate in counts and procedures.
• Promote parts sales while delivering professional customer service.

Skills

Automotive parts knowledge

Customer service

Dealership experience

Inventory management

Tools

Dealership management systems

Electronic parts catalogs

Basic computer skills

Job description

At Porsche Long Beach our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to remain part of the nation's #1 family-owned automotive group. We are seeking to hire a Parts Advisor as we continue to change the industry.

Our Parts Advisors play an important role in supporting the dealership's Service Department and providing exceptional service to retail and wholesale customers. This position is responsible for identifying, sourcing, and distributing automotive parts and accessories while ensuring accuracy, timely availability, and efficient inventory management. The ideal candidate is detail-oriented, customer-focused, and knowledgeable about automotive parts, with the ability to thrive in a fast-paced dealership environment.

What You Will Do

• Assist retail, wholesale, and internal customers with identifying, selecting, and purchasing automotive parts and accessories.
• Research and verify part numbers, compatibility, availability, and pricing using manufacturer catalogs and dealership systems.
• Process parts orders, invoices, returns, and special orders accurately and efficiently.
• Coordinate with Service Advisors and Technicians to ensure parts are available to support timely vehicle repairs.
• Monitor parts availability, track backorders, and communicate order status and delivery expectations.
• Support inventory accuracy by maintaining organized stock, assisting with inventory counts, and following established procedures.
• Promote parts and accessory sales while delivering professional, knowledgeable, and responsive customer service.

What We Are Looking For

• Previous automotive parts experience preferred, ideally in a dealership environment.
• Knowledge of automotive parts, components, and manufacturer parts catalogs.
• Strong customer service and communication skills with the ability to build positive working relationships.
• Excellent organizational skills, attention to detail, and ability to manage multiple priorities.
• Proficiency with dealership management systems, electronic parts catalogs, and basic computer applications.
• Ability to work collaboratively with Service, Sales, and Parts Department personnel.
• Dependable, accountable, and committed to accuracy, efficiency, and customer satisfaction.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid vacation
• Paid sick time
• 401(k)
• 401(k) matching
• Flexible spending account
• Professional development assistance
• Life insurance
• Employee assistance plan
• Disability insurance

Pa y:

Pa y: $93,100 - $103,300 / year is the expected total annual earnings after factoring in all forms of compensation including hourly pay, commissions, overtime, benefits (vacation and sick), etc. The hourly rate for this position is $23.00 per hour. Commissions range from $48,000 to $58,200 per year based on performance.

We attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones Automotive Group brand that drives our company toward success.

We are an Equal Opportunity Employer