Population Health Navigator — Community Care Hub

Duke Clinical Research Institute; Durham (NC); On-site; USD 48,000 - 65,000; Full time

Job summary

Duke Connected Care in Durham, NC seeks a Population Health Resource Associate to implement, plan and coordinate comprehensive patient plans, ensuring access to quality medical care and support for complex chronic conditions.

The role collaborates with the Complex Care Team to educate clients, coordinate care among providers, document activities, prepare education materials, and support outreach and community health initiatives.

Qualifications

• High school diploma or equivalent; strong communication and organizational skills.
• Experience in customer service with patient or public contact; EMR familiarity preferred.
• Associate degree or higher may be substituted for experience.

Responsibilities

• Provide outreach and care management support to patients and educate clients about available resources.
• Coordinate care between healthcare providers and complex care team members.
• Document activities and plans of action in medical records and program systems.
• Prepare patient education materials and participate in community health activities.

Skills

Organized

Multitasking

Communication

Relationship-building

Education

High school diploma or equivalent

Associate degree or higher preferred

Tools

Electronic Medical Records (EMR)

Job description

Duke Connected Care in Durham, NC seeks a Population Health Resource Associate to implement, plan and coordinate comprehensive patient plans, ensuring access to quality medical care and support for complex chronic conditions.

The role collaborates with the Complex Care Team to educate clients, coordinate care among providers, document activities, prepare education materials, and support outreach and community health initiatives.