Population Health Outreach Specialist

Duke University Health System; Durham (NC); On-site; USD 52,000 - 70,000; Full time

Job summary

Duke Connected Care in Durham seeks a Population Health Resource Associate to implement, plan and coordinate comprehensive patient plans to ensure that patients receive appropriate medical care and therapy, enabling their recovery or management of complex chronic conditions in collaboration with the Complex Care Team.

You will provide outreach and care management support, educate clients about community resources, coordinate care between providers, prepare patient education materials, and

Qualifications

• High school diploma or equivalent, with strong communications and organizational skills.
• Two years of customer interactions via phone or in-person preferred; EMR experience advantageous.

Responsibilities

• Provide outreach and care management support to patients; educate clients about community resources.
• Coordinate care between healthcare providers and the complex care team; document activities and plans of action.

Skills

Communication skills

Organizational skills

Customer service

EMR experience

Education

High school diploma

Associate degree or higher preferred

Tools

Electronic Medical Records (EMR)

Job description

Duke Connected Care in Durham seeks a Population Health Resource Associate to implement, plan and coordinate comprehensive patient plans to ensure that patients receive appropriate medical care and therapy, enabling their recovery or management of complex chronic conditions in collaboration with the Complex Care Team.

You will provide outreach and care management support, educate clients about community resources, coordinate care between providers, prepare patient education materials, and