Population Health IT: Application Analyst II

Healthtech Inc; Northern (KY); Hybrid; USD 65,000 - 100,000; Full time

Job summary

Nordic Global, a Best in KLAS IT Services Firm, seeks an Application Analyst II - Population Health to provide advanced support for clinical and business applications within the Managed Services division. This role emphasizes healthcare IT proficiency, vendor coordination, and documentation.

Key duties include incident handling, application upgrades, and participation in smaller projects, with a focus on clinical and business workflows and ITIL-aligned service management.

Qualifications

• Bachelor's degree in IT, healthcare informatics, CS, or related field with 8+ years of industry experience.
• 5 years’ healthcare IT or equivalent IT application analyst experience.
• Proven analytical thinking and problem-solving skills.

Responsibilities

• Respond to application support requests and incidents within defined SLAs.
• Manage application and team documentation through lifecycle processes.
• Maintain relationships with software vendors for top-tier support.
• Plan and execute application upgrades and patching for security.
• Participate in and lead smaller analyst-led projects and basic scheduling.
• Gain proficiency in clinically integrated hospital and physician workflows.
• Develop and maintain architecture documentation and dependency maps.
• Support the full application lifecycle from implementations to decommissioning.

Skills

Healthcare IT

Incident Management

Change Management

Analytical Thinking

Vendor Management

Documentation

Collaboration

Education

Bachelor's degree in IT/Healthcare Informatics/Computer Science

Tools

ITIL

Documentation Systems

Job description

Nordic Global, a Best in KLAS IT Services Firm, seeks an Application Analyst II - Population Health to provide advanced support for clinical and business applications within the Managed Services division. This role emphasizes healthcare IT proficiency, vendor coordination, and documentation.

Key duties include incident handling, application upgrades, and participation in smaller projects, with a focus on clinical and business workflows and ITIL-aligned service management.