Population Health Coordinator

NeighborHealth Corporation in; Boston (MA); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading community health center in Boston is seeking a dedicated Population Health Coordinator. This role involves supporting quality improvement initiatives and engaging with underserved families, ensuring a significant impact on community health. Responsibilities include developing workflows and navigating EMR systems, ensuring the highest standards of care and compliance.

Qualifications

• Experience in population health and quality improvement is essential.
• Commitment to confidentiality and safety is required.
• Ability to navigate electronic medical records (EMR) systems.

Responsibilities

• Develop workflows and oversee outreach efforts.
• Handle patient calls and schedule appointments.
• Utilize reports to assess patient needs and ensure compliance.

Skills

Quality Improvement

Clinical Operations

Stakeholder Engagement

Patient Interaction

Tools

EPIC

MyChart

Job description

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community!

Interested in this position? Apply online and create a personal candidate account!

Current Employees of NeighborHealth - Please use our internal careers portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit our Careers Page.

Time Type:

Full time

Department:

Quality

All Locations:

10 Gove Street – Taylor Building, 79 Paris Street

Position Summary:

NeighborHealth is seeking a Population Health Coordinator to join our team of healthcare professionals. You will support quality improvement, outreach, clinical operations, and population health initiatives, making a significant impact on underserved individuals and families. Your responsibilities will include developing workflows, engaging stakeholders, overseeing outreach efforts, utilizing reports to assess patient needs, and navigating EMR systems like EPIC and MyChart. Additionally, you will handle patient calls, schedule appointments, document interactions, and ensure compliance with healthcare standards and regulations. This role requires a commitment to confidentiality, safety, and continuous learning in population health and quality improvement principles.

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression, or any other non-job-related characteristic. If you need accommodation during the application process due to a medical condition or disability, please contact HR at [e-mail] or call 617-568-4480.

Federal Trade Commission Statement:

We advise caution regarding employment offer scams. Our current job openings are listed on our official website. We do not require downloads or apps, and job offers are not extended via text or social media. We do not ask candidates to purchase equipment prior to employment.

E-Verify Program Participation Statement:

NeighborHealth participates in E-Verify. All prospective employees must complete a background check before employment begins.