Population Health & ACO Lead

MedMatch; Novi (MI); On-site; USD 34,000 - 55,000; Part time

Job summary

MedMatch in Novi, MI is seeking a part-time healthcare operations professional to manage patient and provider rosters, reconcile eligibility, and support population health initiatives.

You will organize patient engagement workflows, track submissions, review quality and utilization reports, and help document coding with providers and billing staff, while staying within licensed clinical decision boundaries.

Qualifications

• Experience in ACO, population health, quality improvement, care-management operations or value-based primary care.
• Degree in clinical field, health administration, public health or related; practical experience matters.
• Strong spreadsheet and reporting skills; ability to document data issues and resolutions.
• APRIMA familiarity and experience supporting older or medically complex populations is valuable.

Responsibilities

• Maintain accurate patient and provider rosters; reconcile attribution and eligibility questions with authorized practice and ACO contacts.
• Organize patient engagement and voluntary-alignment workflows using approved materials, preserving patient choice and tracking status through confirmed submission.
• Maintain a calendar of applicable deadlines rather than assuming every program follows the same rules.
• Create prioritized outreach and care-gap worklists, support annual wellness and preventive-care planning, and help identify transition and utilization follow-up needs.
• Review quality and utilization reports, distinguish data problems from care needs, and provide concise dashboards with clear owners and next steps.
• Support accurate, clinically supported documentation and coding in partnership with providers and billing staff—not unsupported diagnosis capture.
• Coordinate with the physician-owner, practice leadership, nursing, scheduling, billing and the clinical-systems lead.
• Clinical decisions remain with licensed clinicians.
• Routine staffing and front-desk coverage are outside this role’s core assignment.
• Use approved access, protect patient information and document processes so the work remains dependable when someone is away.

Skills

ACO experience

Population health

Quality improvement

Care-management operations

Value-based primary care

Education

Clinical degree

Health administration degree

Public health degree

Business degree

Job description

About the Job:

Contract Type: Part-time; fractional arrangements considered

Salary: Based on experience and scope

Location: Novi, MI

Turn population data into practical action for patients and clinicians.

Responsibilities & Duties:

What you will own:

• Maintain accurate patient and provider rosters; reconcile attribution and eligibility questions with authorized practice and ACO contacts.
• Organize patient engagement and voluntary-alignment workflows using approved materials, preserving patient choice and tracking status through confirmed submission.
• Maintain a calendar of applicable deadlines rather than assuming every program follows the same rules.

Make data useful:

• Create prioritized outreach and care-gap worklists, support annual wellness and preventive-care planning, and help identify transition and utilization follow-up needs.
• Review quality and utilization reports, distinguish data problems from care needs, and provide concise dashboards with clear owners and next steps.
• Support accurate, clinically supported documentation and coding in partnership with providers and billing staff—not unsupported diagnosis capture.

Work with the team:

• Coordinate with the physician-owner, practice leadership, nursing, scheduling, billing and the clinical-systems lead.
• Clinical decisions remain with licensed clinicians.
• Routine staffing and front-desk coverage are outside this role’s core assignment.
• Use approved access, protect patient information and document processes so the work remains dependable when someone is away.

What you bring:

• Demonstrated ACO, population health, quality improvement, care-management operations or value-based primary care experience.
• A clinical, health administration, public health, business or related degree is preferred; relevant practical experience matters.
• Strong spreadsheet/reporting skills, attention to detail and the ability to turn an uncertain data issue into a documented resolution are essential.
• APRIMA familiarity and experience supporting older or medically complex populations are valuable.

Engagement:

• Part-time hours, compensation, on-site needs and any remote component are agreed during recruitment. A fractional engagement may be appropriate for an experienced specialist.
• Employee benefit eligibility depends on employment status, hours and plan terms.
• Work directly with a physician-owner whose practice integrates adult primary care, geriatrics, behavioral health and serious-illness care.