Popeyes Wetumpka Crew Member

TICE Chicken Holdings, LLC; Wetumpka (AL); On-site; USD 16,531,000 - 20,664,000; Full time

Job summary

TICE Chicken Holdings, LLC is hiring immediately in Alabama for a Crew Member at Popeyes. You will greet guests, assist with orders, prepare and cook food, and package items accurately while following the Operating Standards Manual. The role emphasizes fast, courteous service and a clean dining area.

Prior restaurant experience is not required as training is provided to the right candidate. Join a team focused on meeting customer needs with efficiency and a positive attitude.

Qualifications

• Customer service mindset and positive attitude
• Ability to learn operating standards and procedures
• Willingness to be trained for the role

Responsibilities

• Greet guests and provide courteous, enthusiastic service.
• Prepare, cook and package food products in a timely manner.
• Fill orders accurately and deliver to customers within service time.
• Handle cash, receive payments and give correct change.
• Deliver orders to customers and invite return visits.
• Maintain cash drawer accuracy and prepare it for the next shift.
• Ensure clean, safe and sanitary dining and service areas.
• Monitor Drive-Thru board for accuracy and signage.
• Address customer issues promptly and escalate to management as needed.

Job description

Job description

Crew Member- TICE Chicken Holdings

Job Objective: TICE Chicken Holdings is a franchisee for the Popeyes brand hiring immediately in the Alabama market! Your role as a Crew Member is to serve each guest courteously, quickly and efficiently; to prepare and cook food products; and to package orders accurately and rapidly. Execution of each job duty must adhere to the specifications and procedures as stated in the Operating Standards Manual. Each task must be accomplished in a timely, clean and orderly manner with a focus on meeting customer needs.

Essential Job Functions:

Guest Services

Ensure that every guest feels welcomed by promoting an atmosphere of positivity. Greet every customer with a pleasant, enthusiastic, and sincere smile.

Strive for maximum efficiency to meet accuracy and speed of service standards.

Completely and accurately fill orders within the mandated service time.

Collection of customer payment for food order(s). Must be able to receive money and accurately count back change.

Delivery of order to customer, thanking the customer and inviting him/her to return.

Verifies opening cash drawer. Is accountable and responsible for all cash issued and received at the register during assigned shift. Count down drawer at end of shift to ensure accuracy.

Practice adequate security measures in cash handling, making frequent cash drops and maintaining mandated amounts of cash in register.

Immediately notifies Assistant Manager or General Manager of any deletions, over-rings or equipment problems within the restaurant.

Immediately attends to any customer service problem or complaint. Notifies manager as needed.

Ensure parking lot and surrounding areas are clean, inviting, and free from litter. Empty all exterior trash receptacles, clean exterior receptacles.

Ensure Drive-Thru menu board is clean and contains correct information.

Maintain sanitation of customer dining lobby, service area, and restrooms.

Prior restaurant experience is not required, will train right candidate for role

Similar Position Titles:
Team Member, Food Service Associate, Restaurant Associate, Counter Service Representative, Service Crew, Food Prep Team Member, Cashier/Food Handler, Order Taker, Dining Attendant, Kitchen Staff, Hospitality Associate, Guest Service Representative