Popeyes Eastchase Crew Member

TICE; Montgomery (AL); On-site; USD 14,000 - 18,000; Full time

Job summary

TICE Chicken Holdings is hiring immediately in the Alabama market for a Crew Member at Popeyes. You will greet guests, prepare and deliver orders quickly, and ensure accuracy and high standards in food preparation and packaging.

No prior restaurant experience is required; training will be provided. You will handle cash at the register, keep the dining area clean, and maintain drive-thru and exterior areas to meet company standards. Pay is $10–$13 per hour.

Qualifications

• Prior restaurant experience is not required, will train right candidate for role
• Cash handling and guest service during busy shifts

Responsibilities

• Greet every guest with a pleasant, enthusiastic, and sincere smile.
• Strive for maximum efficiency to meet accuracy and speed of service standards.
• Completely and accurately fill orders within the mandated service time.
• Collection of customer payment for food order(s) and provide correct change.
• Delivery of order to customer and thank them for visiting.
• Maintain cash drawer and ensure accuracy at end of shift.
• Practice security measures in cash handling and cash drops.
• Notify management of any deletions, over-rings or equipment problems.
• Address customer service problems or complaints promptly.
• Keep parking lot and surrounding areas clean and inviting; empty exterior trash receptacles.
• Drive-Thru menu board is clean and accurate.
• Maintain sanitation of dining lobby, service area, and restrooms.

Job description

Crew Member- TICE Chicken Holdings

Job Description

Job Objective:

TICE Chicken Holdings is a franchisee for the Popeyes brand hiring immediately in the Alabama market! Your role as a Crew Member is to serve each guest courteously, quickly and efficiently; to prepare and cook food products; and to package orders accurately and rapidly. Execution of each job duty must adhere to the specifications and procedures as stated in the Operating Standards Manual. Each task must be accomplished in a timely, clean and orderly manner with a focus on meeting customer needs.

Essential Job Functions

Guest Services

• Ensure that every guest feels welcomed by promoting an atmosphere of positivity. Greet every customer with a pleasant, enthusiastic, and sincere smile.
• Strive for maximum efficiency to meet accuracy and speed of service standards.
• Completely and accurately fill orders within the mandated service time.
• Collection of customer payment for food order(s). Must be able to receive money and accurately count back change.
• Delivery of order to customer, thanking the customer and inviting him/her to return.
• Verifies opening cash drawer. Is accountable and responsible for all cash issued and received at the register during assigned shift. Count down drawer at end of shift to ensure accuracy.
• Practice adequate security measures in cash handling, making frequent cash drops and maintaining mandated amounts of cash in register.
• Immediately notifies Assistant Manager or General Manager of any deletions, over-rings or equipment problems within the restaurant.
• Immediately attends to any customer service problem or complaint. Notifies manager as needed.
• Ensure parking lot and surrounding areas are clean, inviting, and free from litter. Empty all exterior trash receptacles, clean exterior receptacles.
• Ensure Drive-Thru menu board is clean and contains correct information.
• Maintain sanitation of customer dining lobby, service area, and restrooms.

Prior restaurant experience is not required, will train right candidate for role

Similar Position Titles

• Team Member
• Food Service Associate
• Restaurant Associate
• Counter Service Representative
• Service Crew
• Food Prep Team Member
• Cashier/Food Handler
• Order Taker
• Dining Attendant
• Kitchen Staff
• Hospitality Associate
• Guest Service Representative

Salary: $10 - $13 per hour