Poolside Server & Guest Experience Specialist

Heritage Hotels & Resorts, Inc.; Santa Fe (NM); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Competitive pay and comprehensive benefits

Generous employee discounts

Complimentary meals during shifts

Free employee parking

Opportunities for growth and advancement

Job summary

Heritage Hotels & Resorts, Inc. is hiring a Pool Server in Santa Fe, New Mexico. This position focuses on creating a memorable poolside experience for guests by delivering excellent service and maintaining a positive environment. Responsibilities include taking orders, ensuring guest satisfaction, and adhering to food safety guidelines. Candidates should have strong guest service skills, the ability to work in a fast-paced environment, and the necessary certifications. Benefits include competitive pay, employee discounts, and supportive team culture.

Qualifications

• Strong guest service and interpersonal skills with a hospitality-driven mindset.
• Ability to work efficiently in a fast-paced, outdoor environment.
• Excellent communication and teamwork skills.
• Knowledge of food and beverage service standards.

Responsibilities

• Maintain high levels of positive and professional interaction with guests.
• Greet guests promptly and provide attentive poolside service.
• Take accurate food and beverage orders and deliver items in a timely manner.
• Monitor guest needs and anticipate requests.
• Ensure proper verification of guest identification for alcohol service.

Skills

Strong guest service and interpersonal skills

Ability to work efficiently in a fast-paced environment

Excellent communication and teamwork skills

Attention to detail and accuracy

Ability to multitask and prioritize

Knowledge of food and beverage service standards

Basic math skills

Education

High school diploma or equivalent

Current New Mexico Alcohol Server Certification

Food Handler Certification

Job description

Heritage Hotels & Resorts, Inc. is hiring a Pool Server in Santa Fe, New Mexico. This position focuses on creating a memorable poolside experience for guests by delivering excellent service and maintaining a positive environment. Responsibilities include taking orders, ensuring guest satisfaction, and adhering to food safety guidelines. Candidates should have strong guest service skills, the ability to work in a fast-paced environment, and the necessary certifications. Benefits include competitive pay, employee discounts, and supportive team culture.